NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk RAX80 very unstable - losing connections
Hi all, I've bought the RAX80 six weeks ago and it's been very unstable since then: - devices losing wifi connections - devices not seeing the wifi network - RAX80 losing internet connection (...
Update, two months later:
Windows 10 laptop and two MacBooks keep loosing wifi connection. Mostly after starting the laptops. Wifi is connected for a minute or so, then lost and very often my wifi network isn't listed anymore. Disabling and enabling wifi and restarting laptop and then waiting for a few minutes usually works.
Sometimes my new iPhone also looses connection, but mostly the MacBooks and Windows laptop.
But it's almost every day now! It's very very bad for a router that expensive. I don't know what to do anymore.
How can I return this router? It's a disaster.
Another update:
I finally disabled smart connect. Looked like it was working for a short while but now all problems come back again: MacBooks don't see the wifi networks (not 2,4 GHz and not 5 Ghz). After restarts of MacBook, disabling and enabling wifi sometimes it works again. Or typing in the network name and password. Sometimes connections are lost again.
It's driving me crazy: what's wrong with this router? Why isn't Netgear fixing this? No updates this year. For a 300 euro router...
How can I return this thing?