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Forum Discussion
hpw2408
May 19, 2019Apprentice
problem installing AX4 (RAX40). Cannot get to internet
Here is my setup before I touched it today. Comcast internet 300 MBS to Arris SB8200 Modem and then to R6300v2. Everything is great.
To "improve" things I did a straight swap of the R6300v2 with the RAX40. After resetting both and unplugging and replugging in the recommended order and then in the opposite order just in case, I cannot get to the internet. Either by wifi or ethernet.
I have swapped them back and forth several times and continue to have great network and internet with the R6300v2 and only local network (with wifi) with the RAX40.
I did a hard reset (with paperclip) on both the modem and also with the router but it did not help. I then swapped the R6300v2 back in and everything works great. Then I also plugged the ethernet cable straight from the modem to the computer without any router and the internet works great. In fact, that is how I am able to post this.
Any suggestions? (One time I did a hard reset of the modem and was able to address the modem directly 192.168.100.1 through the RAX40 but could not get past this to the internet.)
- Same issue. After reading how many hours it took experts to figure it out, I'm sending the POS back and exchanging for a different brand. My old TPlink is working fine, just wanted something faster, not a headache. Thanks