QOS issues on Nighthawk RAX80 using VOIP

---

bl1085 wrote:

 

I see a number of older articles saying that Qos doesn't work well and to simply turn it off, but have not found newer discussions or articles on the subject.    Has Netgear fixed Qos, or should I try turning it off?    Why does it show priority=Low when I set it to the "highest"?

 

---

Not sure what you mean by "fixed".

It would be an easy experiment to disable QoS and see what happens. That is usually the first recommendation when people turn up here complaining about speed issues.

The problem is that QoS and other features, like traffic metering, require the router to "interfere" with the traffic and that strains the processor. So what look like attempts to make things go faster can actually have the opposite effect.

There may not be any newer articles referring to QoS because they were explaining that this is effectively dead technology and people haven't needed that advice recently.

QoS was designed to stop family wars when people were gaming on slow Internet connections. These days most Internet service providers deliver speeds that remove the need to give priority to one service over another. True gaming speed freaks opt for special routers that use the DumaOS operating system.

---

I have the Ooma device set to "Priority=Highest", and "Connection Type=Wired".

Nevertheless people I am talking to on the phone complain of drop-outs.

 

---

There's an important gap in the details you provided. How fast is your Internet speed?

VoIP and streaming should not be great bandwidth hogs.

As to the settings on your Ooma device, you'll have to ask Ooma for help with that.

What modem/gateway do you have from xfinity? 

Everyone sounds fine to you? but you don't to them? 

I'd be curious about the upstream side of it then as your downloading fine. 

An easy check would be to disable QOS and the wifi (if the ooma is hardwired) and just use it hardwired with nothing else attached. That leave the ooma the only thing running and QOS can'ts low it down or other devices. If that fixes the issue, its qos related/speed related. If you still have the issue, then it isn't the router causing it. It'd either be the modem, ISP speeds you pay for, or the ooma. 

Thank you for the 2 answers posted.

My Comcast web page shows

"Download speed: up to 75 Mbps, Upload speed: up to 10 Mbps"

so it appears I am getting slightly better speed than I am paying for.

the cable modem is a Netgear CM2000 - same NightHawk series as the router.

Only question I don't see answered is why the "attached devices" list shows  the Ooma as low priority when I explicitly defined it as highest priority???

I will try as suggested and turn off Qos and see if better.

Ben