NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Alexcabrils's avatar
Alexcabrils
Aspirant
Dec 08, 2022

RAX blocking emails

My RAX 70 started blocking my email some weeks ago, its an intermitent issue, when is happening I can switch from the wifi to my phone hotspot and everything works normal but when I go bacj to wifi the mail is not receiving or sending emails and I have the disconected icon on the accounts. Any suggestion or solution? Thanks.

11 Replies

  • Is it only happening on your phone? Or does it happen on pc/laptops?

    What device is it? 

    If its an ios device, try disabling icloud relay and private mac/ip address. 

    • Alexcabrils's avatar
      Alexcabrils
      Aspirant

      Hello, is happening everywhere, iphone, 2 macs and ipads... everything connected with the router by wifi has de problem. 

       

      • plemans's avatar
        plemans
        Guru

        What firmware is on the router? 

        What modem/gateway is it connected to? 

        are you using a vpn?