RAX120 Disconnect

Question

I Feel Very upset that . My RAX 120 Router was disconnect the internet in every 2-3 hrs .

I need to power off the power to resume opeartion ..

I had already update the new firmware but without any improvement .

If I change back to my old router , it work very fine and wihtout any disconnect issue .

I change different of DNS for try , still without any improve .

It should be the software issue in RAX120 .Why the router disconnect all the time . How to fix it ? Can someone to help me ?

plemans · Answer

What modem are you using?&nbsp;what firmware is on the router?&nbsp;After the firmware upgrade, did you factory reset and reinstall the router? The RAX devices responded favorably to such. Just don't reinstall using a backup if an old setting is causing the issue.&nbsp;

SuperHero · Answer

My Modem is RAX120 and already update the new firmware. Version 1.0.2.136 I had already try to reset the modem to factory reset and setup the modem again (instead of using backup to reinstall) couple time . But still have same problem . The modem still disconnnect by themselves . Can you tell me how to solve ? CH

plemans · Answer

SuperHero&nbsp;wrote:My Modem is RAX120----&gt;no its not. The RAX120 is a router. Not a modem. And it has no integrated modem capabilities.&nbsp;&nbsp;

SuperHero · Answer

Sorry so late to reply&nbsp; .My Modem is using HUAWEI EchoLife HG8040 - GPON Terminal from telecom company&nbsp;.Is the router cannot match&nbsp; with modem&nbsp; ?For these moment , I still cannot use the new router .&nbsp;Waiting your good new how to solve.&nbsp;

plemans · Answer

from this thread:&nbsp;https://community.netgear.com/t5/Orbi/RBR50-going-offline/td-p/1696344it looks like that ONT has some integrated router functions.&nbsp;Potentially you can try having its router functions disabled (call your isp to do it)Or you can try the netgear in AP (access point) mode.&nbsp;

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RAX120 Disconnect

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