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Forum Discussion
Gargox
Aug 21, 2021Aspirant
RAX120 false offline and Amazon fire stick and tablet no internet
So I've seen a similar post saying about firmware update but I've not got one in app or online. Firmware 1.2.1.22 App says that internet is offline even though I've got 30 devices connected workin...
plemans
Aug 21, 2021Guru - Experienced User
What modem/gateway is it connected to?
Gargox
Aug 21, 2021Aspirant
It's connected to a Ubee ubc1322.
The Amazon devices can connect via WiFi to the modem/router combo.
The Ubee is rented from Optimum, I'd like to use my Arris tm1602 instead but I'd lose the wifi the Amazon devices can currently only connect to
The Amazon devices can connect via WiFi to the modem/router combo.
The Ubee is rented from Optimum, I'd like to use my Arris tm1602 instead but I'd lose the wifi the Amazon devices can currently only connect to
- plemansAug 22, 2021Guru - Experienced User
You've got a double nat going on. That ubee is a modem/router combo device.
https://kb.netgear.com/30186/What-is-Double-NAT
You can put the RAX in access point mode.
Or disable the router functions on the ubee by putting it in passthrough/modem only mode.
Or you can put the netgears IP address into the Ubee's DMZ