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Aussie7734's avatar
Aussie7734
Aspirant
May 01, 2020

RAX120 firmware upgrade performance issues

Hello i am a novice at networking

my configuration

1. CM1000 Modem - Mediacom provider

2. Cat6 connection from CM1000 modem to RAX120 AX router

3. Cat6 connection from RAX120 to GS324TP switch

 

House is wired with cat6 feeding back into GS324TP switch - typically tvs and couple of desktop locations in house

 

Autoupgrade of firmware on RAX120 to v.122 a couple of days ago has caused no end of trouble...TVs (that are wire connected) and my desktop were constantly dropping...tested internet speed directly at router and 400MBps upload so fast and wireless accessed devices seemed to be reasonably fast but most wired TVs and desktops kept dropping connection or not able to get more than 5-10Mbps upload and download.....

 

I think i have backed out v122 firmware update on the RAX120 back to the last version that i vaguely remember working solid v.114 and dont know if it will fix things today....

 

wondering if there is an issue with parameters that need to change on my RAX120 or Switch. for the v122 firmware update......also any thoughts on where i can go to get advice on making sure my network is setup correctly / performance wise

 

thanks in advance

 

7 Replies

  • Anytime there's an issues after a firmware upgrade, a good first step is to factory reset the device and manually re-install it. Reason why is potentially the firmware changed enough that a setting caused issues. Its especially true of the RAX devices because they're so new and getting quite significant changes 

    I'd try that next time. 

    • Aussie7734's avatar
      Aussie7734
      Aspirant
      Thanks - hitting factory reset after firmware upgrades would wipe the upgrade no? Also would you recommend factory reset on all components - modem, router and switch? To get all in synch again?
      • NordicBastrd's avatar
        NordicBastrd
        Apprentice

        No the factory reset in this case just sets the settings back to a clean slate.  The firware version stays the same.