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Forum Discussion
RAX120V2 Firmware 1.2.9.52 New device connect problem
Hi,
After recent update I am experiencing strange issue with router. (already did factory reset)
I have several devices connected to it and some of them are not 6ghz compatible.
Sometimes device which doesn't have 6ghz has problem connecting to this router. It just won't connect. After restarting both phone and wifi router somehow gets connected, but then same problem happens when I go out and on my way back home I have to manually connect to wifi.
But there is also another problem. When connecting new device, may happen when connecting 1 but more often it happens with 2 or more, right after new device connects, all devices have no internet, then they get disconnected and then they start to connect one by one.
Didn't have this issue with old firmware even with beta.
Any suggestions ?
Also CPU temp still shows NANC
5 Replies
guccia123 wrote:
After recent update I am experiencing strange issue with router. (already did factory reset)
If there is one, it might help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
After restarting both phone and wifi router somehow gets connected, but then same problem happens when I go out and on my way back home I have to manually connect to wifi.What devices are these?
But there is also another problem. When connecting new device, may happen when connecting 1 but more often it happens with 2 or more, right after new device connects, all devices have no internet, then they get disconnected and then they start to connect one by one.Again, what devices are these? What error messages do you see?
As a general point, it helps to explain what you are doing and where things go wrong, and in as much detail as possible. All we know is that you have a RAX120V2. The rest of the network is a mystery.
My setup is this Internet -> Provider modem -> Netgear RAX120. All devices are connected to RAX120 in router mode.
Mostly new phones and laptops. As soon as I connect new device on the phone it says connected but no internet. Then Wifi disconnects on all devices and when they reconnect including new one, and everything works.
New device means connecting device first time to netgear router. Existing devices have no problem disconnecting and reconnecting. Only first time connected devices have this weird problem.
guccia123 wrote:
My setup is this Internet -> Provider modem -> Netgear RAX120.
And that "Provider modem" is?
Mostly new phones and laptops.
And those phones and laptops are?
Anything Apple in there?
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
When someone here asks you for details, they are do so because they know that the answers can be important.
New device means connecting device first time to netgear router. Existing devices have no problem disconnecting and reconnecting. Only first time connected devices have this weird problem.That seems normal and has more to do with the anonymous devices than the router.
