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Forum Discussion

mikejlewis's avatar
mikejlewis
Aspirant
Feb 25, 2023

RAX20 Devices on Network can't communicate.

Hi Everyone,

 

I have a weird issue with my RAX20.  My home network seems to have some sort of AP isolation set.  I can't ping other devices or Remote connect from one machine to another.  When I bring the laptops to work RDP is no issue.  Tried with firewalls off, tried with port forwarding.  No clue what's going on.  I can't find any sort of security setting that would be blocking internal communication.  Any suggestions would be appreciated.

 

Thank you.

5 Replies

  • 1. what modem/gateway is the router connected to? 

    2. what firmware is on the router? 
    3. Do you have your home network set as private on the windows pc's?

    4. Is there a difference from wired devices to wireless?

    • mikejlewis's avatar
      mikejlewis
      Aspirant

      1. what modem/gateway is the router connected to?   Modem is a hiltronics, this shouldn't be a factor because if I disconnect it the problem persists.

       

      2. what firmware is on the router?  V1.0.11.112_2.0.77

       

      3. Do you have your home network set as private on the windows pc's? No I don't and they work when I bring them to work.

       

      4. Is there a difference from wired devices to wireless? Yes!  I can ping hardwired devices from wireless devices.

      • plemans's avatar
        plemans
        Guru

        mikejlewis wrote:

        1. what modem/gateway is the router connected to?   Modem is a hiltronics, this shouldn't be a factor because if I disconnect it the problem persists.----It does matter as double nats can cause multitudes of issues. 

         

        2. what firmware is on the router?  V1.0.11.112_2.0.77---good. Its current. Ever tried any factory reset to see if it works with the default settings? 

         

        3. Do you have your home network set as private on the windows pc's? No I don't and they work when I bring them to work.---they should be set on private for windows pc's on a home network

         

        4. Is there a difference from wired devices to wireless? Yes!  I can ping hardwired devices from wireless devices.---If you can ping them, the router is going its job. Its something in how you're implementing RDP or your settings