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TwoPaws's avatar
TwoPaws
Aspirant
Mar 03, 2024
Solved

RAX200 - Wifi visible but no traffic possible. Randomly daily. Restart works for few hours then.

Hello!
Got my RAX200 for over two years now and only since 1-2 months following happens:

Wifi is shown on devices but without internet connection (and I can't even connect to the router itself).
Connection via LAN cable is still working properly.

After turning Router off and on, all devices connected via Wifi work properly again for some time and all of a sudden loose connection again after some hours.

 

Firmware is up to date, router has been reset to factory settings. Same behaviour.

Anyone got any idea?
Thanks in advance!


Wolfgang

  • Hi nayan_n002,

     

    Welcome to our community! :)

     

    You may need a router and not a switch in order for you to set up your static IP coming from your ISP. The switch is only an additional port from your router.

     

    Regards,

     

    John

    NETGEAR Community Team

15 Replies

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    • Firmware: V1.0.10.140_1.0.79
      GUI: V1.0.10.140_2.1.46.1

       

      ISP is Standard-Cablemodem. Not authentication required. DHCP connect.
      Since I cannot even access the Router via Wifi when the problem pops up and LAN-connection works fine, the ISP should not be the issue.
      The problem definitely lies within the RAX200.

      • plemans's avatar
        plemans
        Guru - Experienced User

        TwoPaws wrote:

        Firmware: V1.0.10.140_1.0.79
        GUI: V1.0.10.140_2.1.46.1

         

        ISP is Standard-Cablemodem. Not authentication required. DHCP connect.---That doesn't tell me what specific modem it is. It might be a strict modem only device. it might not. Without a model, we don't know for sure. 
        Since I cannot even access the Router via Wifi when the problem pops up and LAN-connection works fine, the ISP should not be the issue.
        The problem definitely lies within the RAX200.---not 100% proven yet. Double-nats can cause issues like this all the time. Its why we ask what actual modem/gateway you have.  So can a sketchy firmware issue. Maybe somethings corrupt in the firmware or settings (since that firmware is over a year old). You can try re-installing the firmware and then doing a factory reset/reinstall. Just don't install from a backup in case something is corrupt.