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RAX200 - WPS light continues blinking. Already tried rebooting.
I recently installed Netgear CM1150V Modem, RAX200 Router and EX7700 Extender. Everything is set up and working. When connecting my Extender, I used the WPS feature. Now the WPS light on the Router continues blinking, eventhough my extender is already connected. I tried rebooting all devices, but the WPS light will not stop blinking. Any help would be most appreciated.
45 Replies
Hello SpecialK214,
Were you able to successfully get your extender connected to the RAX200? You can confirm this by checking the attached devices on the RAX200 web admin page.
Thanks,
Christian
I have the same problem.
WPS won't stop blinking. Even after restarting. Reset required, and after pressing WPS, it continues to blink again. (And SmartConnect doesn't work, keeps dropping the connection, and the range is shorter than my 4 year old non-Netgear router, and some devices don't connect at 2.4 GHz.)
Hardwareversion RAX200 Firmwareversion V1.0.2.8_1.0.45 Hi Yeronimo,
Were you attempting to connect an extender or any other device via WPS?
Christian
Hi Christian,
I did not have an issue connecting my NG Extender to my NG router. The issue is the annoying, contantly blinking, WPS light. I spent 2 hours on the phone with NG support. We went through a complete reinstall of the RAX200 Router and 7700 Extender. It was a waste of time, as the WPS light still blinks contantly. It seems, that NG has a flaw in their software. I have my Router set with the Smart Connect feature, to allow the Router to choose the 2.4 gHz or 5G radio as a device connects. When set this way, the WPS light constantly blinks. I wish that NG would provide a fix for this in the next firmware update.
Thanks!
Hi Christian,
To add, factory reset and resetting up the router, makes no difference. The WPS light constantly blinks. After 2 hours with support, the tech finally said this was normal. This should not be considered "normal". I have never encounter this before with prior NG routers. And I prefer the Smart Connect feature, which I used on my prior NG router.
Thanks!
Please release a new firmware right away. When you push the WPS, the light constantly blinks and doesn't turn off. It leaves my network open to attack. Please fix this right away.
A firmware upgrade to fix this issue would be great! I feel my network is prone to unwanted attacks as well. I don't understand why this hasn't been corrected already thru firmware. As nothing else seems to correct the problem. Being told by tech support it's normal isn't acceptable....
best,
jim Paquette
Please release a new firmware right away. When you push the WPS, the light constantly blinks and doesn't turn off. It leaves my network open to attack. Please fix this right away.
Same here, please release new firmware ASAP
were the **bleep** is new firmware
Please release a new firmware right away. When you push the WPS, the light constantly blinks and doesn't turn off. It leaves my network open to attack. Please fix this right away.
Per the findings of others on this thread, when using the RAX200 with Firmware Version 1.0.2.8, if you press the WPS LED button and it starts blinking, it continues blinking indefinitely. If you are able to get the WPS LED back to a solid state by reverting to an older version of the firmware or completing a factory reset, the next time you press the WPS LED button, the WPS LED is back to a state of blinking indefinitely. After multiple hours of testing during a Chat session with Netgear, I was eventually told that our testing indicated it might be an issue with firmware and that they will be escalating it to the concerned team to work upon.
The testing that eventually seemed to indicate an issue was as follows (which starts while the router is at Firmware Version 1.0.2.8):
- Obtain Firmware Version 1.0.1.12
- Navigate to https://www.netgear.com/support/
- Enter RAX200 and select RAX200 – Nighthawk Tri-Band AX12 12-Stream WiFi Router / RAX200
- Click Downloads
- Under Firmware and Software Downloads, click + View Previous Versions
- Click FirmWare Version 1.0.1.12
- Click Download
- Extract the contents of the downloaded RAX200-V1.0.1.12_1.0.41.zip to a folder (including RAX200-V1.0.1.12_1.0.41.chk and RAX200-V1.0.1.12_1.0.41_Release_Notes.html)
- Revert to Older Firmware Version 1.0.1.12
- While on a device connected to the router network, log into the router at http://www.routerlogin.net using the admin user account
- Click on the ADVANCED tab
- Click on Administration +
- Click on Router Update
- Click the Browse button
- Select the RAX200-V1.0.1.12_1.0.41.chk file where the content of the zip file were extracted
- Click Upload
- At All existing Internet connections will be terminated, click OK
- At Warning! The firmware version you are trying to upload is older than the one you had., click Continue
- At The router is updating its firmware and then The router is rebooting. It might take up to two minutes for your changes to take effect., wait for the router to reboot
- Verify Blinking Issue Does Not Occur
- After the router has rebooted, click the WPS LED that is solid
- Verify the WPS LED starts blinking
- After five minutes passes, verify the WPS LED stops blinking
- Update to Latest Firmware
- While on a device connected to the router network, log into the router at http://www.routerlogin.net using the admin user account
- Click on A router firmware upgrade is available.
- Under Firmware Update Assistant, at Do you want to update the firmware?, click Yes
- At The router is updating its firmware and then The router is rebooting. It might take up to two minutes for your changes to take effect., wait for the router to reboot.
- Verify Blinking Issue Does Occur
- After the router has rebooted, click the WPS LED that is solid.
- Verify the WPS LED starts blinking
- After five minutes passes, verify the WPS LED continues to blink
After this testing, to get the WPS LED to remain solid, I followed only steps 1 through 4 above and will avoid pressing the WPS LED button again until after there is hopefully a firmware update that addresses the issue.
A couple side notes:
- After updating back to the Latest Firmware in step 4 above, I seemed to more quickly be able to access the Internet from a device that was connected to the router network than I was able to log back into the router at http://www.routerlogin.net. When trying this the first time, I powered the router off and then back on again to resolve the issue, but it was taken care of a subsequent time by just waiting a little longer.
- When first troubleshooting the issue, while I was using the latest firmware and my WPS LED was indefinitely blinking, I used the Back Up option (ADVANCED tab -> Administration -> Backup Settings -> Back Up) to save a cfg file to my computer. After completing a factory reset of the router, the WPS LED was solid. As soon as I used the Restore option (ADVANCED tab -> Administration -> Backup Settings -> Restore) and the router rebooted, the WPS LED started blinking indefinitely (without me pressing the WPS LED button). It seems like the state where the WPS LED is blinking indefinitely is saved in the cfg file.
ditto, my RAX-200 when connected to my x6s extender is contantly blinking.
Are we leaving our network vulnerable?
Please help netgear, where are you???
were the **bleep** is new firmware
Please release a new firmware right away. When you push the WPS, the light constantly blinks and doesn't turn off. It leaves my network open to attack. Please fix this right away.
just to echo what everyone else is saying, the only way, seemingly to have it not blink incessantly is to factory reset and then restore your settings manually and NOT via a back-up file, which will reintroduce the incessant blibking.
don't forget ypu can use the "soft push button" in WPS Wizard and it works just as effectively. i haven't tried manually restoring the settings, and then using the soft push button for a WPS connect, to see if that reintroduces the bug? anyone?
i'm pretty sure we are not network vulnerable with the blinking, it's just annoying; and don't forget you can turn off all the LED's using the LED on/off switch next to the reset button or from the LED Control settings, if it irritates you that much :)
- Obtain Firmware Version 1.0.1.12
Please release a new firmware right away! When you push the WPS, the light constantly blinks and doesn't turn off. Does the leave my network open to attack or unauthorized devices to connect? Please fix this right away. Is Netgear even working on this issue? What is a ETA for new firware to get the fix? Just purchased, but may return this unit and go back to Belkin! For the top of the line unit and the very expensive cost of this unit, this model should be trouble free! I have tried most all the attemps by others, but still in the same position of the blinking light. It is incomprehensible how this issue was not found in the development and testing process.
Netgear, your reputation is on the line here!
CPH
- Yep, the blinking light continues! I've been told several times by tech support that “ it’s normal and not to worry “ somehow it’s not comforting. I have owned only Netgear products for many years, this unit has been a huge disappointment! Tech support is useless! Jim
Thanks for your reply.
I did come accross a setting that gives this option:
"Block all new devices from connecting"
Hopefully this will help with the security issues of unauthorized users.
This setting is located under the advanced tab/security/access control
CPH
- The issue is finally fixed in the V1.0.2.98_1.0.54 firmware.
Unfortunately, although it may fix the blinking light there are issues with that firmware V1.0.2.98_1.0.54. On support to Netgear and they had asked me to do a firmware downgrade and it turns out that the V1.0.2.98_1.0.54 firmware has been pulled by Netgear.
This Router has great performance and range but it's firmware makes Asus Router's look polished and refined. I am lucky i am in the return window, so i think this is the final straw for me, it's going back and Netgear has not only lost a customer but gained a vocal complainer as to the quality of their equipment.
Yep, mine is installed today with latest firmware. Attempted WPS for an extender and blinking continues.
