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Forum Discussion
jamie57
Aug 02, 2022Tutor
RAX200 2.4ghz band dropping
I've had this RAX200 for about 3 months now and have been fighting this problem where the 2.4ghz band drops all devices and nothing will reconnect to the 2.4ghz band until I power cycle the router. I've changed every setting I can think of and tried the not very helpful netgear support until they just stopped responding to me. I've tried all different firmware versions, but currently on the newest release. Tried different channels and smart connect on and off. Longest I've had it work for is about a week, but here lately I have to restart the router daily. I'm at a loss, guess I have a $400 dollar paper weight at this point because I'm outside my return window now. Anyone have any suggestions or a recommendation of a better tri band wifi 6 router I can buy?
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Did you disable AX on the router for the 2.4ghz?
you can also try setting the speed down on it. Better to have a little slower 2.4ghz that works than a faster one thats sketchy.
- jamie57Tutor
I haven't tried disabling ax yet. I dropped the speed setting this morning before I left for work to see if that helped, but everything has already dropped connection since I left. I will try disabling ax when I get home this evening.
When you've reset, have you left everything at its defaults (even ssid/password) and tried it?