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Fearphil's avatar
Fearphil
Aspirant
Jul 01, 2020

RAX200 attached devices

My attached device list shows devices that are not even connected. i.e....There are known (i know the MACs) devices still showing on the list even through i dont use them anymore.

 

My old router (R7000) would only show if devices were physically connected, buy now it just shows them connected all the time.

 

Anyone having this issue?

 

 

 

10 Replies

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  • tonykeyser's avatar
    tonykeyser
    Guide
    Jul 05, 2020

    Same issue here...I run Docker containers from my NAS. The MAC get rotated randomly each time I stop and start the containers. These devices/MACs are still showing up in my "Attached Devices" list despite them no longer being connected. Could be a glitch with the most recent firmware update?

    • Fearphil's avatar
      Fearphil
      Aspirant
      Jul 07, 2020

      Latest firmware (V1.0.2.92_1.0.50) updated, and the issue is still there. Connect a device once and it stays on the list regardless if it's connected to the network or not. Support then requested a factory reset which again didn't resolve the issue.

       

      Any thoughts?

      • tonykeyser's avatar
        tonykeyser
        Guide
        Jul 08, 2020

        Same story here. I was about to go as far as the factory reset after finding the firmware update to V1.0.2.92_1.0.50 didn't work for me either. A factory reset will only reset with the most recent firmware, hence the issue likely remaining. Someone may want to try rolling  back prior to 1.0.2.88 to see if NG broke the Matrix with that last major firmware update. They did improve the device list in that release...

         
        RAX200 Firmware Version 1.0.2.88

        New Features and Enhancements:

        • Supports NETGEAR Armor
        • Supports NETGEAR Circle parental control
        • Improves the device type and model detection
        • Includes dashboard enhancements to support CPU/Memory utilization indication
        • Supports OFDMA enable/disable per radio

        Bug Fixes:

        • Fixes security issues.
  • Ragetti's avatar
    Ragetti
    Tutor
    Sep 20, 2020

    I am still seeing this problem too, even after upgrading to the latest firmware. I also have issues where a wires device shows as wired.

     

    Does anyone else have a fix for this yet?

    • SSgt93's avatar
      SSgt93
      Tutor
      Sep 25, 2020
      I’m having this issue as well.

      I’m going to say that my decision to try Netgear instead of ASUS this go around has been a bad one. Paying for security that is subpar, and (was) paying for Circle which flat out sucks has been an unpleasant experience. I actually feel like I’ve gone back in time with this router compared to all of the standard features included with my old ASUS GT-5300 ROG router. I’m considering ditching this and going to the AX-11000. I should have researched more before buying. I’m also losing more signal range and strength over the air than my old ASUS.
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Nov 18, 2020

        Hello Nighthawk AX Users,

         

        If you're still experiencing issues with the attached devices list, please send me a private message with your email address and serial number. 

         

        Thanks,

        Christian