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Forum Discussion
Cabledogs420
Jan 04, 2021Guide
Rax200 gaming help
So I recently bought a rax200 to hook up four gaming consoles. I have fiber to the house from my isp. I have also gotten a static ip which got rid of double nat type. Consoles lan in. And have reserve...
Christian_R
Jan 08, 2021NETGEAR Employee Retired
Hello Cabledogs420,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
Cabledogs420
Jan 11, 2021Guide
As much as would love to since you only offer 90 days I’m out of warranty as I bought this over the summer. Unfortunately net gear don’t like there products or trust them enough to give out more then that. Which is why this will probably be my last netgear product. I have had four generations of netgear since nighthawk released and by far my biggest disappointment. Sad thing is my old routers did a better job then these so called gaming routers. If by now netgear don’t realize my houses have multiple systems and a way to get nat type open on all of them. Then they really haven’t been watching the landscape.
- axtriomJan 20, 2021Aspirant
I am going through the same thing and youd think their top of the line model would be able to offer such simple requests. I can only get one console at a time to have OPEN NAT every other one will be moderate. I put nat filtering to open, Enabled UPNP same issues. I port forward but obviously only one device at a time can use the ports so thats no help. I really am going to give up on their products and just pay my ISP $5/month for their router. A buddy of mine has spectrum and three consoles all Open NAT and he didnt have to configure anything. Netgear support is trash.
- Cabledogs420Jan 21, 2021GuideIt seems the upnp is broke or some kinda of software issue. My problem is my provider uses same company for there routers. I just find it funny in this day and age a company can’t provide support for there products. If this was say cyberpunk gaming community be up in arms. Just sucks as when you look up reviews most seem bias in a good light but those youtubers are full of crap. So tired gaming with the kid mic cuts or echoes just so tired of paying good money for bad results.
- schumakuJan 26, 2021Guru - Experienced User
Cabledogs420 wrote:
It seems the upnp is broke or some kinda of software issue.Yes.
Cabledogs420 wrote:
I just find it funny in this day and age a company can’t provide support for there products.Netgear does provide free complimentary technical support for Netgear products for 90 days from the original date of purchase. Later, they still provide support - it's no longer free however.
Cabledogs420 wrote:
Just sucks as when you look up reviews most seem bias in a good light but those youtubers are full of crap.Sigh, yes. Otherwise they get no more demo units. Critical reports when paired with comments are not honoured by Netgear: "Some of our teams don't like to work with you." Majority of these youtubers are very superficial - they don't care much about details and real-world usability.
Cabledogs420 wrote:
So tired gaming with the kid mic cuts or echoes just so tired of paying good money for bad results.Leaving local WLAN issues or poor uplink on the other player sites alone, one can assume the audio does go over an external proxy in this case.
- schumakuJan 26, 2021Guru - Experienced User
axtriom wrote:I put nat filtering to open, Enabled UPNP same issues. I port forward but obviously only one device at a time can use the ports so thats no help.
No matter how hard you try - with one public IP address, one (WAN, Internet side) port can ony be forwarded to one LAN IP address. no matter which router you are using.
One of the ubiquitous ones is port 3075/UDP (Int. port) and different LAN IPs. What happens if using UPnP is that the second, third, fourth, .... console will see 3075/UDP is already occupied. The game will instead capture a different port on the WAN/Internet side (Ext. Port), and let the gaming server or game host in the cloud know about it.
Leaving the potential double NAT case alone (compare the WAN/Internet port assigned IP address with the "google what is my IP address"; ensure there is no ther NAT router; or the ISP does not do any CGN [Carrier Grade NAT]; or worse the low cost internet provider does even assign private IP addresses): remove any static pot forwarding on this port or the ports in question. Reboot router and consoles, and restart the games. If this does not work as shown in this example, there might be something wrong with the RAX200 UPnP PMP (port mapping protocol) feature.
This should allow a connection to 3075/UDP or 3151/UDP from many different addresses and gamers (that's what Open NAT makes up). If it would allow a connection from only one IP address at a time (that's stated to be moderate NAT then), again something would be wrong.
Note: The above example isn't made on a RAX200.
axtriom wrote:I am going through the same thing and youd think their top of the line model would be able to offer such simple requests. I can only get one console at a time to have OPEN NAT every other one will be moderate.
Can't agree more - this must work with all Open NAT and the RAX200.
- Cabledogs420Jan 26, 2021GuideWell then something must be wrong for me. I have the static ip from isp so I don’t have double nat. As my carrier does have cgnat. But what is crazy is they will share etc for say twenty minutes and then poof. One system is on port 9038 another is 55232 where I have no idea that comes from. A lot of my issues I’m guessing stem from my carrier not having ipv6. It is driving me nuts cause on my r7000 or 8000 not sure which. Worked great for most everything except we kept losing the wifi networks and had to do hard reboot everyday. Gaming though all consoles were open and rocking. Thought ok we have streaming services now, gaming 1gb of speed I’ll go big maybe a little future proofing. Now I should say streaming movies homework and work for the wife as far those go are great. Gaming no way. I can’t even get my qos to work I go in change my console to highest hit apply. And just go back to where it was before normal etc. My brother in law let me borrow a asus one over the weekend everything fired up and all system open no echos from mics no lost network feature middle thru a game. So now I sit here and contemplate do I wait for the asus rapture gt axe-11000. Try the new one coming from Netgear in March. As I’m sure there is def something going crazy in mine. You call support for 90 days support I call bs they can give 1 year free support the fact they choose not to shows me they have to faith in hardware or software. As I can tell by many post of people and firmware issues.