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olivethi's avatar
olivethi
Aspirant
Jul 09, 2024

RAX200 loose internet connection

Hello friends.

 

I'm facing an issue with RAX200. Once a day i need to restart the router due to loosing internet connection on the extenders AX80 and also in the cable that I use direct in my PC.

 

Any idea of why is it happening?

 

FMW version:1.0.10.140

 

TKs in advance

7 Replies

  • These extenders EAX80s? 

    How many extenders do you have connected? 

    What is the distance between the extenders and the RAX router? In Feet. 

    Does this happen with the extenders turned OFF? 

     

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    What channel configurations are currently set on the router?  

     

    What is the size of your home? Sq Ft?

     

     

     

    • olivethi's avatar
      olivethi
      Aspirant
      These extenders EAX80s? Yes

      How many extenders do you have connected?

      I have 2 extenders

      What is the distance between the extenders and the RAX router? In Feet. 59ft

      Does this happen with the extenders turned OFF? No
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

      ISP Modem NOKIA Model: G-1425G-A

      What is mfr?
      Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. Im using this CAT6

      What channel configurations are currently set on the router? 36

      What is the size of your home? Sq Ft?1,150ft

      Tks for your help.
      • FURRYe38's avatar
        FURRYe38
        Guru

        For that size of home, the RAX and just 1 EAX should be enough. Can you try turning OFF one EAX80 and have the other EAX80 place about 30-40 feet away from the RAX router? See if internet connection maintains or goes down again?