NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gvmusic's avatar
gvmusic
Follower
May 05, 2020

RAX200 Nighthawk AX12 - No Lan Connected while playing on my PS4, gets disconnected.

Nighthawk AX12 RAX200 is randomly causing a loss of connection.

Error: No Lan Connect

This occurs randomly, several times a week, while I am on my PS4. I lose connection and need to reboot my PS4, to stay connected for a while.

I have updated firmware, I have reset the RAX200 several times, I have verifed my Xfinity connection, and purchased my own modem (Motorola MB8600 DOCIS3.1 cable modem). I have confirmed firmware and reset this device several times.

How do I make the Nighthawk stop causing this loss of connection?

4 Replies

Sort By
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    May 07, 2020

    Hi gvmusic, 

     

    May you provide us with the current firmware version the router is on.

     

    Thanks,

    Christian 

    • Defrost's avatar
      Defrost
      Aspirant
      Jun 04, 2020
      This lan issue is happening to me as well.

      My firmware was updated today. Ver. 1.0.2.88
      • Brianakabigb's avatar
        Brianakabigb
        Initiate
        Sep 08, 2020

        Hi all,

         

        I had the same issues with PS4 dropping completely with the RAX200 and the latest firmware.  I did a downgrade to firmware 1.0.2.8 and it has worked perfectly since.  I set the router to not automatically update until I know the newest version won't be terrible for the only reason I got the router.  Hope it helps!

  • lmanpunk's avatar
    lmanpunk
    Star
    May 24, 2020

    My Wifi competely drops and takes a few minutes before you can even see the wifi networks.  The RAX200 has been garbage for me.   Hopefully Netgear figures it out soon.  After years of being a Netgear user I think it is time move on.