Anyone else have a frozen time and date in the NTP time section? Mine is frozen on Monday the 3rd at 0930 when I did the .98 FW update. I always do a paper clip reset after an update but for some reason the current time is frozen.

Hello Nighthawk AX Users, I have forwarded the feedback to our product teams for further investigation. I'll update the thread with further details as soon as I can. Regards, Christian

Exactly. My son missed his online classes because the Circle didn't allow him.

Christian_R wrote:Hi Synomenon, Does the issue persist when reverting back to the previous firmware version? Christian Reverting firmware to v1.0.2.88_1.0.50 fixed the time zone setting. It now stays on Pacific time AND the checkbox to automatically adjust for daylight savings time stays checked. I'll have to stay on this firmware for awhile to see if I still get the issue where the RAX200 will randomly lose its connection with the modem (LED on the internet connection light turning orange as well) requiring a factory reset to fix (I had experienced this issue with v1.0.2.98_1.0.54 and the version before it).

Sorry, I wish we were able to edit our posts here. After the update, when I go to:Advanced -> Administration -> NTP Settings when I change "Time Zone" my time zone (GMT -8:00 Pacific Time) and check the box to "Automatically adjust for daylight savings time" THEN hit the Apply button, the page will come back up after with Time Zone set back to (GMT - 12:00 International Date Line West) and "Automatically adjust for daylight savings time" unchecked.

Same here. This is why bedtimes aren't working in Circle!

RAX200 NTP Time Frozen | NETGEAR Communities

25 Replies

dglsmcd_USMC
Luminary
Aug 05, 2020
Will update my RAX 200 and see if I can duplicate your issue.
daweidu
Star
Aug 05, 2020
mine is frozen two.
jcax
Star
Aug 05, 2020
This appears to be a bug introduced with the .98 firmware. Other models (including mine) affected. Some have downgraded back to previous firmware and confirmed it.
- dglsmcd_USMC
  Luminary
  Aug 06, 2020
  No problem here with the 98 firmware updatee-NTP functions normally-not sure what the fix is....
  - dglsmcd_USMC
    Luminary
    Aug 06, 2020
    Ok, spoke too soon as I have now successfully broke the NTP setting with firmware 98 :smileysad: Trying to troubleshoot to see if there is a workaround fix-will update later
psychopomp123
Luminary
Aug 08, 2020
Yep, also getting the same issue here on V1.0.2.98_1.0.54 on my RAX200. I've noticed even using a third party NTP server (eg pool.ntp.org) no longer works on this firmware. Come on Netgear, sort this bug out!
pb44
Aspirant
Aug 08, 2020
I can get mine to get a correct time on reboot using time.google.com but the date and time freezes. All log entries ave same time. This is fruatrating it keeps bring my network down. Firmware V1.0.2.98_1.0.54
Cobaltikus
Initiate
Aug 17, 2020
Same here. This is why bedtimes aren't working in Circle!
- Alex_Chile
  Initiate
  Aug 18, 2020
  Exactly. My son missed his online classes because the Circle didn't allow him.

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RAX200 NTP Time Frozen