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carterbrandon's avatar
carterbrandon
Guide
Apr 08, 2023

RAX30 WAN port speed only 100M

My RAX30 (Firmware V1.0.10.94_3) shows in the stats that its WAN port is connecting at '100M/Full'. This is when trying several CAT 5e cables (and a short CAT6) between router and ONT which achieve '1000M/Full' when they are used to connect a PC direct to the ONT, or to connect the ONT to one of the LAN ports on the RAX30. I've also tried putting a 1G switch between the router and the ONT.

 

Connecting a PC direct to the ONT also gets a 1000/1000 speed, so it's not a problem with the ONT.

This concerns me as although I am currently on a <100Mbps service, I hope to upgrade to a faster one, and this suggests I won't get the higher speed through the router.

There don't seem to be any settings on the RAX30 UI which would allow the speed to be manually set.

Any suggestions welcome on whether the router would correct the speed reading if it needed to, or if there's a fault in the router.

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Apr 08, 2023
    carterbrandon wrote:

    There don't seem to be any settings on the RAX30 UI which would allow the speed to be manually set.


    It reports what it sees.

     

    Have you tried the obvious first step and reset the RAX30?

     

    What is this ONT? They rare come with much more than an Ethernet connection, but some are a bit more complicated.

     

    • carterbrandon's avatar
      carterbrandon
      Guide
      Apr 08, 2023

      The ONT is the standard (Huawei?) ONT suppiled by BT Openreach for domestic FTTP setups. Within its lifetime, the router has had lots of restarts, and at least one factory settings reset, followed by a config restore from backup, but I'm certainly happy to give that another try.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Apr 09, 2023
        carterbrandon wrote:

         

        and at least one factory settings reset, followed by a config restore from backup,

        Not always a good idea. That can bring back from the dead the issue that caused problems before the reset.

         

        carterbrandon wrote:

        The ONT is the standard (Huawei?) ONT suppiled by BT Openreach for domestic FTTP setups.

        There seem to have been several of those.

         

        I assume that you aren't using one of BT's smarthubs.