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RAX35 SSID - Sticker does not match Firmware so don't know Password to Configure
I bought a used RAX35/AX3000 from a shady seller on eBay. I've been trying to configure it but the SSID reported by the firmware does not match the SSID on the sticker attached to the router so I don't have a default Password. WIthout the Password, I can't use the app to configure. I also don't have a laptop with an ethernet port so I haven't been able to ethernet directly to the router. I'm >30days past delivery so can't force the buyer to accept a return. Any pointers on how I can get this router configured???
Is it possible to correct the SSID and Password to match the sticker???
Thanks.
and worst case scenario? borrow a laptop with an ethernet port or buy a usb to ethernet adapter to use with yours.
I'd recommend buying the adapter as you never know when you need to hardwire into a router/device for changes.
26 Replies
Did you try resetting it?
Push and hold reset while its powered on for 7-15 seconds. That should get it back to its defaults. Then you can just follow the install guide.
It was after I did the reset that I found the SSID reported by the router did not match the SSID on its sticker. Browsing other conversations seems to show that there are a number of different reset options. Will need to investigate further unless I can find a good summary of reset procedures.
The manual walks you through the reset.
https://www.netgear.com/support/product/rax35.aspx
You can use a mobile device to go through setup using the qr code on it.
Or potentially the seller sold you one and stuck a random sticker on it. There should be a label on it that has all the info on it.