NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Cru26's avatar
Cru26
Aspirant
Jan 17, 2024

RAX35v2 - Firmware v1.0.16.132 - Internet Download/Upload Speed by Device stats not refreshing

Since the upgrade to the latest firmware, I'm observing that I'm having issues with the data in the Attached Devices view refreshing properly. It appears to be retaining the max values for Internet Download/Upload Speed by Device instead of refreshing them back to zero once they've dropped down. The only way I've found to resolve this is by rebooting the router.

 

Anyone else observe this yet?

14 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Might try a factory reset on the router and setup from scratch then see if the values remain or get refreshed. 

    Happens in different browsers as well? 

    • Cru26's avatar
      Cru26
      Aspirant

      Yes, multiple browsers.  How will a reset potentially fix this?  It was working fine before the firmware update.

       

      This seems more like a caching issue or something in the firmware.

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Maybe. Something a FR could help clear out. 

  • I've been dealing with this same issue for quite some time now.  It was working fine for quite awhile and suddenly it stopped showing me accurate readings for my attached devices.  I used to use this all the time to identify if one of our devices was hogging up our bandwidth- now it's useless.

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Cru26 wrote:

    max values for Internet Download/Upload Speed by Device

    Would it be convenient to post a screen shot of this information?

     

  • In this screen cap, the client highlighted in red was downloading a file at over 2 Mbps, however it's not showing that it's downloading anything at all in the router.  This used to show me real-time when a device on the network was downloading something large.

      • Cru26's avatar
        Cru26
        Aspirant

        Already have that version of firmware running.  Why would the ISP modem matter?  It's off the WAN interface on my router- I'm looking for download utilization for internal devices.

         

        The factory reset didn't work back when you recommended it the first time in 2024.  I was hoping by now they would have fixed this **bleep** with a firmware update or something.

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Thanks for the screen shot  DAMN.

     

    Since 2018, the top rated and most requested feature for Netgear Orbi routers has been to show network usage by device.  Customers are paying $2,000 for the latest Orbi WiFi7 3-pack that lacks this feature, and your $100 cheapo router will show not just usage over time, but usage by device at this instant?

     

    True, the feature appears to be broken right this instant.  But.... WTF???

    • Cru26's avatar
      Cru26
      Aspirant

      This was one of the reasons I bought this router at the time.  Netgear was one of the few companies that offered this.  We have rural internet (25 mbps), so I was constantly having to monitor what was going on within my LAN.