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Say_What's avatar
Say_What
Aspirant
Oct 31, 2021
Solved

RAX40 Nighthawk 5 g connection issue

I am logged into my Router and see wifi 2.4 g connection, I scroll down to 5 g connection and see it is greyed out. My computer is logged into and wifi connected to the 2.4 g connection. I cannot get the 5 g connection to even show as Network. I was fiddling with the Netgear Nighthawk app and some how messed up the 5 g network. I have re booted the modum and Netgear router several times. 2.4 is working so not all is lost, just 5 g. Help

  • Thank you for reaching out on a Sunday! I had a device listed that was not my phone name that was blocked. When I checked my phones IP and Mac address that was the device that was mis labeled and blocked. I renamed it and unblocked it and wala my phone is connected. You deserve a pay raise, promotion and 2 week all expenses vacation anywhere in the world! Have a great day!

5 Replies

  • Looks like I might have combined 2.4 G and 5 G on one network. Netgear Nighthawk app speed test on computer shows Download 464.91, Up load 23.16, and Ping 29 MS. The only problem I have is connecting my Android Pixel 5 phone. I see my Pixel 5 is not listed as a device on my network. Seems all I need to do is a my device?

    • plemans's avatar
      plemans
      Guru

      so yes, smart connect does combine the ssids for the 2.4ghz and 5ghz signal. 

      The devices can switch between the 2 networks. 

      It shouldn't stop your pixel 5 from joining the network at all. 

      What error are you getting? 

      Are you using any special characters in the ssid/password? If so, I'd remove them. 

      • Say_What's avatar
        Say_What
        Aspirant

        Thank you for reaching out on a Sunday! I had a device listed that was not my phone name that was blocked. When I checked my phones IP and Mac address that was the device that was mis labeled and blocked. I renamed it and unblocked it and wala my phone is connected. You deserve a pay raise, promotion and 2 week all expenses vacation anywhere in the world! Have a great day!

    • Say_What's avatar
      Say_What
      Aspirant

      Never mind I figured it out. Pixel 5 phone update changed my settings. I drilled down and everything is working on one network with 2.4 and 5 G combined in smart mode.