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Forum Discussion
RAX40 SSID disappear
My RAX40's ssid would disappear somtimes. During that case, I am able to access the UI through remote management. In the advanced page, I saw both 2.4G and 5G ssid showing empty. Normally, it should show the SSID I am using. After that, I try to disable the radio and enable it again. It's not work. The ssid still didn't appear. At the same time, I observed the SSID name changed to RAX40-pseudo and RAX40-5G-pseudo. At last, I reboot it and everything become normal again. It seems that the situation would appear when some old devices are trying to connect to the wifi. Did anyone see this before?
8 Replies
- What firmware version are you on?
The RAX devices were released even before the AX spec was finalized so the firmware got significant changes. With that said, they've responded favorably to factory reset and reinstalls. Have you tried this?It's the latest version. I also have factory reset it. In my network, there is another old model router configured as a wifi repeater. It is using realtek rtl8812ar as the chipset. I discover that everytime when the old router try to connect to the RAX40. The SSID will be disappeard. Besides, I also discover that when some old devices are trying to connect, it may also make the SSID disappear. Just like what I am saying. It seems that some old model wireless network cards would make the router unstable.
ytching wrote:It's the latest version.-----a number helps. In case others are having the issue, or if support is watching these forums, or if it isn't the latest. I also have factory reset it. In my network, there is another old model router configured as a wifi repeater. It is using realtek rtl8812ar as the chipset. I discover that everytime when the old router try to connect to the RAX40.----Does it only happen if the old repeater connects? Any issues if you leave the repeater off? The SSID will be disappeard. Besides, I also discover that when some old devices are trying to connect, it may also make the SSID disappear. Just like what I am saying. It seems that some old model wireless network cards would make the router unstable.
