NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

UABMaddog's avatar
UABMaddog
Aspirant
Dec 12, 2025

RAX43V2 firmware update?

I have tried to update my firmware on my RAX43V2.

 

The router shows/says that there is a firmware update available but won't install it. I have tried manually installing from the downloaded file. When I try the manual update, it gives me the file/firmware is not for this device.

 

I am running the 1.1.3.18. When I log into/onto the router, it shows... A router firmware upgrade is available. I have downloaded all the updates, 4.28, 6.36 and 6.38. All of them give the same result when running the update...This file is incorrect.

 

The chat bot says 3.18 is current for my router, but the site and router show 3 updates...

 

Anyone else having this issue?

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What browser are you using? Try MS Edge or Firefox. 

  • I am using Edge, Chrome and Firefox. Tried to upload(install/upgrade) via the web ui on all 3 browsers, getting the same error message.

     

    So I am still running the 1.1.3.18

    • UABMaddog's avatar
      UABMaddog
      Aspirant

      Can you please resend the message? I will be one the lookout for it, it may have been moved to my spam folder and deleted...

  • plemans's avatar
    plemans
    Guru - Experienced User

    UABMaddog​ Its usually in your messages in the netgear account. Not your email. Top right when logged in. Click on the envelope.