NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Oct 04, 2020
Solved

RAX50 AX5400 question 2

Why would one iPhone be on 2.4ghz and the other on 5ghz? They are exactly the same except for color. I do not have smart connect enabled and cannot seem to enable it. But that has to do with only 5ghz anyway right?

4 Replies

  • If you don't have smart connect enabled, then its the user that selects which band to connect to. 

    If you set the bands with the same name (and smart connect disabled) then the phone can't tell which its connecting to. 

     

    Options? 

    1. enable smart connect and let the router bandsteer devices. 

    2. name the ssids something seperate so you can tell the 2.4ghz from the 5ghz. 

    • Retired_Member's avatar
      Retired_Member

      When I login through the app, it says smart connect is not enabled. When I log in through my browser it says it is. Which is correct?