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Forum Discussion
RAX70 Cable can not be detected
Hello,
My router out of nowhere cannot detect the modem.
I even tried factory reseting the router and then it says that cable cannot be detected.
I am out of ideas how to fix this.
Please help!
Thank you in advance!
Best regards,
David
7 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Current firmware version is v1.0.15.146.
Modem is Spectrum ET2251.
I now changed to CAT6 cable. I had some yellow garbage on it.
Yes, I turned off both modem and router for 2 minutes + and then back on, and nothing.
I factory reset and then I again redid the steps and nothing.
Best regards,
David
Can you connect a wired PC or laptop to the modem and see if the PC or laptop gets any internet?
