NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
wolffpower
Jan 22, 2021Aspirant
RAX80 drops connection at same time every day
I've purchased an RAX80 a few months ago. I've recently noticed that the router drops the internet connection at almost exactly the same time every day: at around 3:31am local time (AEST, Australia). (I have a Fingbox attached to the router which alerts me to network outages).
The wifi connections (2.4GHz and 5GHz) stay up (all devices remain connected to wifi) but no data is flowing from the internet. As soon as I reset the router (turn off/on), the problem disappears.
I'm not sure if this is related to a firmware upgrade. I'm running V1.0.3.106_1.0.50.
I have tried doing a factory reset and set up all my settings from scratch. That has not improved the situation.
Any suggestions?
6 Replies
Sort By
- wolffpowerAspirant
I did come across this similar post but it does not have a solution either: https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/rax80-wifi-drop-once-per-day/m-p/1966199#M12104
- Christian_RNETGEAR Employee Retired
Hello wolffpower,
May you try reverting to the previous firmware version linked below and let us know how it turns out.
https://kb.netgear.com/000062282/RAX80-Firmware-Version-1-0-3-102
Christian
- wolffpowerAspirant
Thanks for the suggestion Christian_R . I've downgraded to the firmware version you suggest and will monitor progress. I'll post back here either way.