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onurich01's avatar
onurich01
Tutor
Aug 06, 2020

RAX80 Netgear NTP Not Syncing/Clock not Advancing

My RAX80 Clock was last sync'd 05AUG 11:07. It will not re-sync, and the clock has not advanced since. My log continues to fill with the same time log for each event. The seconds increment but the minute does not ever roll over.

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  • Nmouneimne's avatar
    Nmouneimne
    Apprentice
    Aug 07, 2020

    I had an issue with my RAX80 not syncing the time on the latest firmware  (1.0.3.98). I had to downgrade to 1.0.3.88.

    • Pokemon888's avatar
      Pokemon888
      Guide
      Aug 07, 2020

      I have just got this RAX 80..3 days ago.  Circle unable to track time usage on devices. I have logged the call to support.


      I have done the factory reset and wire uploaded new firmware ( V1.0.3.98_1.0.46 ) to the RAX80 router. Still the same. Clock not advancing and changing time zone to Melbourne failed to save after applied.
      At this stage I am using V1.0.3.88_1.0.41 previous version. The clock is in sync and setting the new time zone- Melbourne also saved and Circle is working.

       

      Hope they correct the firmware.

      • Pokemon888's avatar
        Pokemon888
        Guide
        Aug 25, 2020

        New update : 

        Netgear Engineer is getting new firmware done. 

  • SAM_the_GAM's avatar
    SAM_the_GAM
    Luminary
    Aug 25, 2020
    onurich01 wrote:

    My RAX80 Clock was last sync'd 05AUG 11:07. It will not re-sync, and the clock has not advanced since. My log continues to fill with the same time log for each event. The seconds increment but the minute does not ever roll over.

     

    I sent a private message to @Christian_R  with my serial number & email address. I was sent the beta firmware which has solved the NTP Router Time Issue and ipV6 connectivity.