RAX80 New Firmware Released 1.0.1.70

Hi Sam_the_Gam

i was wondering how the upgrade to 1.0.1.70_1.0.30 was, i have had most of the same issues mentioned by others in a very long thread. I have rolled back ect. 

I called Netgear as i really just do not want this unit anymore and have spent countless hours fixing or fighting with other household members over it not working. however if there is an improvement i would prefer to hold onto the unit as when it is good it is good, but then something happens and it kills the network, i have improved many network issues by simply assigning static IP, and have some managed Netgear switches that improved the wired devices.

i often encounter issues on the Apple and Samsung devices when using apps, not necessarily web browser, but then it is so randomly occurring simply turning wifi off/on on the mobile devices resolves it for a period of time.

i am still on  V1.0.1.64_1.0.27 For my RAX80, and would be greatly appreciated if you could share if any noticeable difference in wifi.

Cheers

Yet another failure on Netgear. Firmware upgrade available .... would you like to upgrade?

Well, Yes I would like to upgrade .... "This process takes about 2 minutes to complete."

15 minutes later the router rebooted and is stuck in a blinking white/orange power light ... This was supposed to go from .64 to .70. Done with it ... 

This is going to be long getting to the point, but if I'm wrong, I went someone to be able to tell me where, or be able to recreate the steps next time they flash back and have access to telnet, which I would kill for right now to see what's going on in the logs. It's possible to fix the access control/attached devices problem. Maybe.

So I just got this router on Saturday and pretty much hit all the problems, especially attached devices and my regular log showing about thirty entries of nothing but the date Wednesday, Dec 31,1969 18:00:00 at random intervals,. I factory reset, telneted in to clear the NVRAM, installed the original firmware release, and spent the last few days testing to see what was going on and took notes. Today I finally came back to the latest firmware for a bit because I was about ninety percent sure the problem was something was causing an overwrite of the NVRAM in the ac_dev_names variables at different points in the strings except--for some reason--the first six devices listed in ac_dev_names. Not a javascript or json, either, so not something I could correct myself.

I saved and examined the nvram eight times and those first six devices in 0 were the only part that never changed. I also saved multiple versions of update_device_info.log and device_detect.log from /tmp so I could see what was happening between changing the name, it showing up in /tmp/devices.json, and then being populated into /tmp/AttachedDevices. I learned one, someone didn't know how to spell Attached; two, groups is misconfigured in /etc but as it's read only, I couldn't fix the problem with 'guest' ; and three, the process wget-device runs in conjunction with get NTP time every three seconds according to the update_device_info. log, which seemed excessive, with _Agent.isStartChecking:0 running right before wget-device every fifteen seconds. This weirdness with time also appeared in device_detect.log, but it was arps every six seconds with random time travel to January 2016 and September 2018.

Anyway, I decided to try again later when I felt like bringing down my entire network and rebuilding it again, updated the firmware to current, noticed Access Control was screwing with the names again and went to play with the Nighthawk app because my profession is software testing and mobile app testing and this is how I have fun. I filled in all the devices in the app to the correct name and give them random device types and turn remote management on and off, yeah, there's not much to do there When I went back to the main browser interface, though, attached devices were--well, not right, but all the names matched the app even if it thought half my devices were Fire TV 4K Generation 3. Access Control was perfect; all my names were exactly as I had entered them. I went to attached devices, tentatively fixed the device type and model, it all stuck. Access Control stuck. While I was looking at settings in the online gui wondering about witchcraft, I noticed ion the NTP page that Daylight Savings Time was unchecked, which has also kept happening like a lot. I turned it on (again), went to verify some wireless settings, and then went back to Attached to see my devices progressively becoming unknown, and Access Control as well. I recreated all my app steps, no go, then I remembered how weird it was that NTP was running every three seconds during device detection, remembered this thread where someone said their speed was throttling at time sync even after the QoS toggle, and turned off Daylight Savings Time and recreated my steps again in the app.

Roughly three hours and change later (as of now), Access Control and Attached Devices in the online GUI are unchanged from what I entered in the Nighthawk App this last time, except what I've edited in attached devices for model and device type every so often to see if it holds and adding a device in Access Control. So its sticking, at least for three and change hours and counting. Still getting the December 31 1969 entries in the log, though. So this might fail at the four hour mark, but I thought I'd share in case someone else can use this.

Where are you guys finding this firmware release?  I cannot find it anywhere?  Did they pull it already? Was it just a beta? Link?

Nighthawk RAX80 with firmware V1.0.1.70_1.0.30

Operation Mode: Access Point

Enviroment: Home Network (Windows, Linux & Android clients).

Since it was new it has become unresponsive and unable to pass network traffic (LAN & WIFI) randomly.  Early on it couldn't funtion as a router at all for over a week without dropping all connections (LAN & WIFI) requiring physical reboots.    

In order to make use of it at all, I have been forced to set it as just an access point with a static IP (albeit an expensive one).  I regularly update it to the latest firmware in hopes of getting it functioning but even with the current firmware V1.0.1.70 it looses LAN and WIFI connections.  The only progress I have seen with firmware updates are that it has gone from locking up every few days to once a month.  

WIFI connections:

When WIFI connections are lost (all connections are dropped 2.4 & 5GHz with no indication in the logs on why).  Devices indicate that they are connected to the RAX80 but are unable to send or recieve any traffic. 

LAN connections:

When the LAN connections are dropped the unit is totally dead (no LAN or WIFI and the routers web page is non-existent).  The connection LEDs are lit but show no activity.  After cycling power "nothing" is shown in the logs to shed any light on why (just that it was powered up and had previously synced the time many hours before).  Even being set as just an access point it has always shown Internet 'Not Connected' when it is.

It has 22 to 26 attached devices (6 being wifi) so I know it isnt under any heavy load. 

Is there any hope for it or am I the owner of an extremely expensive door stop?

Hello Nighthawk AX Community, 

For those still experiencing intermittent internet disconnections while on FW v1.0.1.70 and needing to periodically reboot the router to resolve your issue, please send me a message. We are looking for users to help us look into this report. If you're interested to work with our engineering team please send me a message with your contact info and serial number. 

Thanks,
Christian 

Netgear,

2 Major Issues below, the 3rd is the log file present each time over the course of 48 hours. I've seen this mentioned several times over the forum but no viable explanation or solution has been provided over the last two firmware releases. I've waited patiently long enough and it's time that not just my issues are addressed, but a status update is given to everyone else on this forum who spent the extra money on your equipment and are basically being shafted at this point. 

1.  I currently have Spectrum Ultra Internet Service (400 MB/s) yet my 400 dollar router wont allow my speeds to go above 200 MB/S. *I thought i hated my previous very expensive router (Linksys EA9500) but I owe them an apology letter compared to this.

2.  My internet disconnects roughly every 1-2 hours.  It doesn't show up on your administrative logs, not sure why, but luckily my telivision is connected via LAN and it shows up every time the internet cuts out, sometimes 1 minutes, sometimes 5, but we haven't made it through 1 netflix movie without a network interuption since the day we got this router 

3.  I clear out my logs and started to monitor them every time my internet would cut out over the course of 2 days.  This Time/Date Stamp showed up each and every time, 

Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00
Wednesday, Dec 31,1969 16:00:00