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Forum Discussion
dmystic1
Dec 22, 2018Apprentice
RAX80 range is not that great
So, it seems the range is a little lacking. Using one Linksys Velop node placed in the same location would give me 5ghz and of course 2.4ghz to my outdoor camera. with the RAX80, I get zero signal....
myersw
Dec 23, 2018Master
Have seen a couple of the famous drops issue, but is the first I have seen about range. Sure not what this is advertised as.
dmystic1
Dec 23, 2018Apprentice
myersw wrote:
Have seen a couple of the famous drops issue, but is the first I have seen about range. Sure not what this is advertised as.
Camera is about 60ft from router (straight line), 1 interior wall and 1 extertior wall. 5ghz is not strong enough for a connection, 2.4ghz is off and on, no solid connection. I tried DFS channels, made good speed increase, but not range. My Samsung Smart tv's also would not connect to DFS channels, so had to stop using them.
- myerswDec 23, 2018Master
What are the walls made of as that can be an issue. As example my interior walls are wet plaster over metal lath so going through two layers of that and outer walls brick again going through the interior wall of plaster and metal lath. They definitely effect my signal reach.
- dmystic1Dec 23, 2018Apprentice
Wood and drywall for the interior. The exterior is stucco so im sure there is some metal in there, but what is Linksys velop doing to make it's signal able to penetrate?
- myerswDec 24, 2018Master
I agree that if the Velop can do it the RAX80 should. Are you using same wireless channel? Just in case something is funky there.
I would suggest opening a case with tech support, yes a pain to do. I guess since it seems like the wireless is weak it could be a defective device.
- pec967Jan 28, 2019Luminary
The DFS channels in the U.S. are limited to a maximum power of 250 mw vs 1 w on the non-DFS channels. Consequently, you do not want to use DFS channels for long range applications unless interference on the non-DFS channels is bad.
- dmystic1Jan 29, 2019Apprentice
pec967 wrote:
The DFS channels in the U.S. are limited to a maximum power of 250 mw vs 1 w on the non-DFS channels. Consequently, you do not want to use DFS channels for long range applications unless interference on the non-DFS channels is bad.
Thanks for the info.
- Retired_MemberJan 29, 2019
Mine stopped connecting to the internet yesterday. After the usual modem/router reboot, still nothing. Called my ISP and everything was good on their end including my CM1000 modem. Then did a factory reset and a different cat6 wire from the modem to router and still no internet. Called NG tech support as I'm still within the 90 day warranty period and tech support said she hasn't been trained on the RAX80 yet and to hold while she gets level 2 support. She came back and said no one there is trained either and someone will call me in 48 hours. Boxed it up and took it back and swapped it out for a new one. So far so good. Had it 5 weeks and it had the current firmware.