RAXE500 connected on 6ghz, frequently stops serving internet, requires disconnect/reconnect

Strange behavior on 6ghz channel with multiple adapters. AX411, AX211, and AX210.

I connect for a few hours then internet stops working. Still says I have internet (windows 11), but serving up web pages stops. I simply disconnect/reconnect and all is well. I am not seeing this behvior on 5ghz. I am not seeing this on wired connections. Been happening for a few months through multiple FW updates.

Internet is not the problem. I can go to other systems on the network and internet is fine. I can also still connect directly to the router when having no internet.. so wifi is still connected.

No QoS enabled, no traffic meter. Enabled OFMDA on all channels, disabled wmm on all channels. DHCP. and a lot of connected devices ~85

Thoughts?

Currently AX411

FW V1.0.12.96_2.0.45

11 Replies

plemans
Guru
Feb 18, 2023
What modem/gateway is it connected to?

Strange behavior. My RAXE500 is currently in router mode and I'm not having any 6ghz issues with my AX210.
- stepnup
  Guide
  Feb 18, 2023
  Netgear CM2000 modem.
  
  Yes, it is like internet gets frozen. Disconnect, reconnect fix it. If I switch to 5ghz, no probelm. On 6ghz it happens few times a day. Very close to router (20 feet) so interference no a problem. Strong signal. None of the other devices have connection problems when this adapter stops getting internet.
  
  Rob
  - plemans
    Guru
    Feb 18, 2023
    leave WMM enabled
    
    Is ipv6 enabled?
    
    Have you tried a different 6ghz channel?

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RAXE500 connected on 6ghz, frequently stops serving internet, requires disconnect/reconnect