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Forum Discussion
RAXE500 Disappointing
Raxe500 Firmware Version V1.0.10.86_2.0.40
I have 2 gigabit fiber ATT internet with the BGW320-500 modem in passthrough.
Cat 7 cable plugged into the 5gb ethernet port on the BGW320 going to the 2.5gb port on the RAXE500.
when running the speed test in the QOS tab im getting a maximum of 900+ down and 900+ up
wifi speeds average 850 down 750 up, i have 6e wifi in my alienware laptop.
I cannot figure out why i am unable to achieve anywhere near my internet speeds. modem to att servers show 2500 down 2500 up.
Is there something im missing?
5 Replies
A couple things.
1. did you check to see if the wan port was connecting at the 2.5gig connection?
https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router
2. Even though the router has a 2.5gig port, it only has 1x. So if you're modem is using the 2.5gig port, the other hardwired devices are using the 1gig ports (unless your using lan port aggregation). So those hardwired devices will max out at the 1 gig
3. when speedtesting wireless, did you try other channels on the 5/6ghz? Plus you need to be close to it as those speeds will drop off quickly.
4. Is the ATT gateway in passthrough/modem only mode? Or are you in a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-ModeThis what the statistics show, i have double checked passthrough. and wan 2.5 port ip and mac are set in bgw320.
all firewall in bgw320 is disabled except packet filtering. should i disable that?
Show StatisticsSystem Up Time 17:08:18Port Status Tx Rx Collisions Tx B/s Rx B/s Up Time WAN(Multi-Gig Port) 2500M/Full 13660615 16347580 0 277140 261568 13:51:58 LAN1 1000M/Full 606120 427432 0 8009 890 17:06:19 LAN2 1000M/Full 1562280 3105671 0 4449 52633 17:06:20 LAN3 1000M/Full 593120 351395 0 2536 6235 17:06:21 LAN4 1000M/Full 409534 6733 0 1529 7 17:06:22 LAN5 (Internet Port) Link Down -- -- -- -- -- -- 2.4G WLAN b/g/n/ax 1200M 2813889 6556298 0 8267 97956 17:08:18 5G WLAN a/n/ac/ax 4800M 12600547 8426458 0 269053 122285 17:08:18 6G WLAN ax 4800M 308662 0 0 1032 0 17:08:18 Have you tried leaving the BGW in router mode (disable its wifi) and put the netgear in AP mode? I've seen their passthrough mode not work properly and att has zero motivation to fix it.
