Back On 2021-04-06 16:27:45 on Case Number 44416487 I chated with a Netgear Support Engineer and helped me find the QOS setting for the RAXE500 / AXE11000 WiFi Router. They were not in the usual place under i.e. Advanced / QOS. If I recall they were under Basic Tab / Home section and when looking at the Attached Devices square box right under number of attched devices there was alink to the QOS and Speed test settings, or there could have be a separate box diplaying the link. Nevertheless I can no longer find the QOS / Speed test settings page for my RAXE500 WiFi 6E Router. Can someone please point me to it, or let me know if an update took it away. Also yes for sure the new RAXE500 had QOS hence my support ticket back on 4/6/21. I mention this as some will lead you to beleive it does not since the setting has never been in thr normal place as other routers in the past. I even requested that they enter a bug or enhancement to get the QOS setting back in the normal place and not the obscure place it was placed in in the RAXE500. Thanks for any help ABONE

Oh, you're definitely not crazy ABONE. :smileyvery-happy: It was there as evidenced by this screencap from earlier this year.... I can only guess that QoS was some sort of problem and since many people disable it they felt it was better to just remove it. Maybe it'll come back at some future point.

Well, no idea why my screen cap doesn't appear, it was there before I clicked Post.

I see your screen shot and thank you for confirming it was indeed there. That is exactly where I was accessing it, and succefully using it. Now I would like someone maybe from Netgear support to chime in and let us know where it went? Why it was taken awway? and if its coming back? Thanks again

Yeah, weird about the picture not showing up initially. I'm afraid that the info you seek may be outside the purview of the Netgear people who monitor this forum, or perhaps they might know but be restricted in what they can say. Let's see if they comment.

Hello Community, The RAXE500 currently does not support QoS. Regards, Christian

RAXE500 QOS Settings Missing | NETGEAR Communities

17 Replies

tonydi
Luminary
Jul 13, 2021
Oh, you're definitely not crazy ABONE. :smileyvery-happy:

It was there as evidenced by this screencap from earlier this year....

I can only guess that QoS was some sort of problem and since many people disable it they felt it was better to just remove it. Maybe it'll come back at some future point.
- tonydi
  Luminary
  Jul 13, 2021
  Well, no idea why my screen cap doesn't appear, it was there before I clicked Post.
  - ABONE
    Aspirant
    Jul 16, 2021
    I see your screen shot and thank you for confirming it was indeed there. That is exactly where I was accessing it, and succefully using it. Now I would like someone maybe from Netgear support to chime in and let us know where it went? Why it was taken awway? and if its coming back?
    
    Thanks again

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RAXE500 QOS Settings Missing