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Forum Discussion
RAX80 corrupted firmware
I have a RAX80 and I'm pretty sure that the firmware is corrupted. I can connect to the wifi network. But the router says that it's offline. It doesn't respond to the app or the DNS. Before ...
Exactly. No internet access. Both according to the app and devices connected to it.
I have power cycled everything, multiple times.
After that I have internet for a minute or so before it disappears.
I was using a cat 8 cable whwn it stopped working.
I have tried multiple cables. All produced the same results.
None of the cable have any issues when tested with other devices afterward.
ISP modem: Tp-link EX520v
Your modem seems to have built in wifi and router already. Possible something happening here.
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode