I did the update the router called for and now I need to reset the router atleast 5 times a day to get it working again. B4 the update it was fine. I am working from home right now so its kind of a big deal for it to work right. Is there a way to downgrade the firmware? Thanks

You can do it through the gui menu or using the hardwired button.menu----navigate to advanced-----administration-----backup-----erasehardwired-push and hold reset while powered on for 7-15 seconds.

Yes. They contacted me and took me through steps even losing newest firmware with full resets. It didn’t fix the issue. I know the software teams are working hard, but given the amount of people with similar issues and threads, I wish a mod would give us an estimated time for a fix. I can’t keep having disconnects working at home and having to reboot the router.

I'm having the same issues, after a day or so the router drops wifi connections, If I try hardwire I get no ip address, although I get link lights on Network adapter, Lights are on for power, internet and 2,4 and 5 ghz. I also found it boardcast the ssid, but when I tried to connect it say wrong password, then I lost all ssid discovery of the router 2.4 of 5 ghz. I have done factroy resets multipe times with the reset botton, and via the gui. I using the to work from home. This is very, bad. We need a fix, either roll back to working version of firm ware, or something. Replace the router with another device of different device, asap. I would like support from netgear to address my problem.

Go to https://www.netgear.com/support/download/ and put your model in (RAX40). You'll see download options for all firmware version on the right side of the page. Pick the one that's working for you and flash it

Before downgrading, I'd actually factory reset the router and reinstall it. The RAX devices have gotten quite a few changes with the firmware updates and have responded well to a full factory reset and reinstall. That might help with your issue before trying the downgrade process. I'm thinking you maybe meant that you were rebooting the router. Not resetting.

recent update rax40 | NETGEAR Communities

11 Replies

microchip8
Master
Jul 09, 2020
Go to https://www.netgear.com/support/download/ and put your model in (RAX40). You'll see download options for all firmware version on the right side of the page. Pick the one that's working for you and flash it
plemans
Guru
Jul 09, 2020
Before downgrading, I'd actually factory reset the router and reinstall it. The RAX devices have gotten quite a few changes with the firmware updates and have responded well to a full factory reset and reinstall. That might help with your issue before trying the downgrade process.
I'm thinking you maybe meant that you were rebooting the router. Not resetting.
- gs550t1981
  Tutor
  Jul 10, 2020
  Yes. I was just unplugging it. How do I do a full reset?
  - plemans
    Guru
    Jul 10, 2020
    You can do it through the gui menu or using the hardwired button.
    menu----navigate to advanced-----administration-----backup-----erase
    hardwired-push and hold reset while powered on for 7-15 seconds.
gs550t1981
Tutor
Jul 14, 2020
What a pain in the ass..... won't they just fix this already with a new update?

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