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Forum Discussion
Router AX12 RAX200 not conecting to internet anymore
ello guys got this modem July 6 2020 on amazon!The router is working, I can access the router login.. make changes, but not connecting to the internet anymore! I have to get a new one to work again!But tried to open a ticket and your website told me to use the email so here we are!I want to fix it! how we can start the process? Thank you!
5 Replies
Thanks for posting!
You'll likely get better answers if you go ahead and post this in:
Hello jonnysbazar,
You may need to perform a factory reset your router by holding down on the reset button for 15+ seconds. You will need to run through the setup assistant again.
Regards,
Christian
Dit that buddy so many times! Got a router from other brand and works perfect!
3 router in 2 year buddy!
I don’t know why Netgear delivering routers with problems to people out there!reset the router is pretty easy!
Very sad and mad that I spend so much for this and its not working anymore!
I was having the same issue and no amount of factory resetting of the router or the CM2000 modem would fix it. I eventually went into the xFinity app and sent the modem a reboot signal from there. Once the modem came back online the router was able to aquire an IP address again and has been fine ever since.
Hey buddy the modem that I use is from spectrum! and there is no chance that I can go online to the modem admin to make it work!
So since them I had to rent a router from them!
It sucks! but thanks anyway to help me out!
