NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RX4300 router sudden block devices
I have this router for 4 months and twice I had some of my device had been drop from connection while others are still on. Both times I had to power cycled it to get thing works again. Any idea, why?
8 Replies
AX4300 is a speed not a model. (you put RX4300 which isn't either)
What model do you have?
What firmware is on it?
What modem/gateway is it connected to?
When the devices drop, do they say "connected, no internet", do they disconnect from the wifi and won't reconnect?
What happens exactly?
Sorry.
model AX4300
hardware ver. RAX45
firmware ver. v1.0.2.72
- What modem/gateway is it connected to?
When the devices drop, do they say "connected, no internet", do they disconnect from the wifi and won't reconnect?
What happens exactly?
Sorry that I missed the bottom of your questiond
additional info.
It connected to a cable modem.
When devices dropped, they shown "no internet, disconnect". I went to set up to try connect Wifi but could'nt.
Thanks for your asking
mual wrote:It connected to a cable modem.--which modem?
When devices dropped, they shown "no internet, disconnect". Do all devices show this? Does it tend to be devices connecting to the 2.4ghz or 5ghz? or both? went to set up to try connect Wifi but could'nt.
Thanks for your asking
Also, the RAX devices were released before the AX spec was even finalized. meaning sometimes a firmware change actually caused old settings to have issues. So if there was issues after a firmware update, a good first step was to factory reset and do a clean install on them. By clean install, I mean not using a backup configuration. Has that been tried at all?
