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Forum Discussion
RX6700AX PS5 issues.
I have the RX6700AX and i am having issues with the PS5 it can connect to the internet but it fails to connect to PSN and says Sign in failed. issues occurs no matter what band i use.
I have tried using all the normal DNS settings in the system. Tried turning MTU to 1400
I have also Put port forward rules on and made sure UPNP is on.
IPV6 is disabled.
Weird thing is if i connect a burner phone to the same wifi and share the wifi via hotspot it works just fine.
the error i get is
CE-109506-1
everything else can connect as well no issues. ISP said nothing is wrong on their side either.
12 Replies
As an Update it did connect to the netgear for 30-40 minutes then went back off and refuses to connect again.
Sounds like something to contact Sony support about.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.The Router has actually been power cycled 3 times one of those being a factory reset. Unfortunately it is just an ethernet in the wall with no actual modem. But i did reach out to the ISP and they did reset their end of things.
i then did a full reset like that by shutting everything off this morning after their end was reset which is what allowed to it to connect a few hours later for 30 minutes. Thing is the console does detect a connection if i am in youtube when i switch from the wifi shared hotspot to the router i can still play videos and it will load pages slowly.
i can also download games with no issues.
Sounds like something to contact Sony support about.
