NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Isabearz's avatar
Isabearz
Aspirant
Dec 06, 2025

Scam email just wanted to share

I got an email tonight from netgear @ email. netgear. com remove the spaces (first red flag). It has a super phishy looking reply to as well, that had an html and long string of numbers in the reply...
When I signed up, emails came from a do not reply at netgear (dot) com email Even clicking on from in the old email, they show "mailto:do_not_reply@netgear.com"

It says "We are reaching out to inform you that service updates for your WIRELESS-N ROUTER W/USB BNDL have ended." (Second red flag because that's not what I bought.)
It never names my "Nighthawk AX1800 4-Stream Dual-Band WiFi 6 Router(RAX9)" including serial number like the original emails do.

Of course it has a link to go buy an updated version, (Red flag #3) and all of the links on the scammy looking email are to click.e. netgear. com NOT ONE of them is to just plain netgear (dot) com like every link in the original email. (Red flag #4)

Also, they're almost a month late, because I registered my Nighthawk on 11/13/24. (red flag #5)
BUT I did change my email address last summer and they have the new email address.

So I am guessing this is this a SCAM because this is NOT listed in the End of Service section of their website. 


I tried to report it to Netgear via email or the stupid AI thing but I didn't get anywhere with either, but I thought I would at least report it here to save others the hassle. This email looked EXTREMELY legit. 
But I do find it interesting that it had my correct email (after changing it from the original). 
I am guessing Netgear heavily "shares" my data and some of those that buy it are scammers. 


 

2 Replies