NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Slow speeds over wifi
Set up my router with my gigabit connection. Using the nighthawk app I get 820 Mbps down and 600 Mbps up. When connecting via eithernet I only see 600/200 Mbps and using wifi I get 30/5 Mbps. I have performed a factory reset 2x and rebooted numerous times. Could I have recieved a defective unit or is there something else I should try first? Just switched back to my XR500 for the time being, nighthawk says 600/400 Mbps, using ethernet I get very close to that and wifi is around 200-300/200Mbps. Without changing any settings on my modem.
6 Replies
Firmware on the RAX120?
What device are you testing with? have you tested other devices? What do they get?
Are you connecting with smart connect?
If so, disable it for speed testing. 2.4ghz has lower throughput. it should be a bit faster than that but its device specific as well as interference in the 2.4ghz band could be causing issues. Wifi really isn't a good measure to test gigabit because it won't max it out.
Are you running QoS? If so disable it. it really isn't needed if you have gigabit speeds.
Smart connect is disabled, connecting to the router directly via ethernet with my laptop I was only receiveing at most 600/500. Although the app says the router is receiving 960/760 from my modem. Using my XR500 I get faster speeds via ethernet and wifi, Is there a known issue with the RAX120 firmware? I tried to disable QoS and my wifi speeds dropped to 54 Mbps on 2.4G and 5.G
Router Firmware Version V1.0.1.90
did you factory reset after updating firmware? Always make sure to update over a hardwired connection and to factory reset it afterwwards.
If you haven't, try this. I've found it helpful with the RAX line.
