This RAX80 Is DRIVING ME NUTS

Question

ALRIGHT.......First of all, the speeds of this thing are great, and the coverage is great - However, the interface is SEVERLY lacking - It's very amateur and I don't think tthis router should be ANYTHING amateurish.

I have multiple issues:

Running FW

1.0.1.70

Trying to update to latest, I guess which is

1.0.2.76 or 1.0.3.88

Doing it automatically through the interface, it fails.

So I download the file, manually upload it - states that "The Firmware File is Incorrect" - Alright, fine.

NOW WHAT?

The issue as to why I'm even updating is obviously security and whatever reasons, HOWEVER - I KEEP GETTING READYSHARE ERRORS!!! Both Mixed with Windows or MAC, the readyshare becomes unavailable - Windows states "An unexpected network error occurs" - Iv'e tried 3 different hard disks, differently formatted drives, USB3, USB2 - all of it.

Anyone else keep running into this?

I really really want to like this router.

TIA.

Justin Bailey

Sr. Systems Admin.

Christian_R · Answer

Hi baileyj0611,&nbsp;

&nbsp;

May you follow the article below to update the firmware manually. You may also try updating the firmware using the Nighthawk app.&nbsp;

&nbsp;

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

&nbsp;

Christian&nbsp;

baileyj0611 · Answer

man i've done this a trillion times, I'm tired of this router.&nbsp;About to go back to Asus.&nbsp;&nbsp;

Christian_R · Answer

baileyj0611 - Send me a private message with your contact info and serial number. I'll see if support can reach out for further investigation.&nbsp;

&nbsp;

Christian&nbsp;

baileyj0611 · Answer

I finally got it working....&nbsp;I do NOT understand WHY you MUST use routerlogin.net instead of the IP addres of the router to do a firmware, that seems asinine to me.&nbsp;Anyway, i'm running on .88 and things seem to be much better - I'm able to use te USB side of things finally.&nbsp;thanks.

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This RAX80 Is DRIVING ME NUTS

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