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Forum Discussion

Stocktontakos's avatar
Dec 07, 2023

Upnp issues

I just recently switched my internet provider to connext fiber. Everything in my house is working fine but when my son tries to use his Xbox it’s getting a upnp not available and throwing strict NAT type. Is there a special setting inside my nighthawk RAX120 that would help this issue? I have never had issues before the fiber with his Xbox connecting. The fiber line connects to a little box that I have ran cat 6 from to the back of my nighthawk in the internet port. I didn’t change any of the settings on my router page from what it was before with comcast and I’m curious if different settings need to be changed for fiber? Any help would be appreciated.

2 Replies

  • Something to contact your ISP about. 

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. 

     

    Has a power off for 1 minute then back ON with the ISP ONT and router been performed?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on ONT. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.


  • Stocktontakos wrote:

    I just recently switched my internet provider to connext fiber.


    The first thing to try when you change ISPs is to get the router to work with the settings for the new service.

     

    A couple of options come to mind.

     

    First take your RAX120 through the Internet setup wizard so that it replaces the old settings.

     

    If that fails, reset the router and set it up from scratch.

     


    ...

    when my son tries to use his Xbox it’s getting a upnp not available and throwing strict NAT type.


     

    A constant issue around here:

     

    Search - NETGEAR Communities – xbox nat