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Forum Discussion
Wired connection to XR1000 slower than connection directly to modem
I have recently purchased xr1000(ax5400) and I cannot get the wired connection to the speeds that I see when connected directly to modem. I have a PC and an Xbox Series X that are connected directly through ethernet. Speeds when connected directly to modem are 800mbs+ but when connected to router I get around 500mbs-700mbs and on the xbox its even worse at around 300mbs-500mbs.
Things I have tried
-QoS disabled
-Traffic controller disabled
-Changed ethernet cables around various times (all cat5e)
-Tried some cat8 ethernet cables
-Enabled ipv6 (auto detected to pass through and tried on 4to6 as well)
-Disabled wifi on modem
-Tried every single firmware for the router
-Tried reseting router a few times
-Tried reseting settings
Theres probably more things that i forgot to include, I'm at my wits end. I really like the router the range reaches my whole apartment and the wifi is equal and at times faster than what I was getting from the modem but I just cannot get the wired connections to work at the speeds I am expecting.
Any help would be appreciated,
Thank you
6 Replies
Hello Fokash,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
You mentioned disabled WiFi on modem, is this connected to another router?
if so you and the modem as you put it is not in mipodem only/bridge mode it will create issues.
The XR1000nneeds to be the primary router so it handles all connections.
- No its not connected to another router, its connected to the modem.
Does that modem have WiFi ?
