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Forum Discussion
wn3100m will not connect to my new RAX20 router.
I have Multiple pc's all connected to my Xfinity home internet.
I decided to purchase my own router and modem to ditch the rental costs. Purchased Arris Surfboard SBV2402 and Netgear RAX20 ax1800 Router.
One of the pc's connects to the internet via a Netgear wn3100m USB adapter. Another is using a j5 USB adapter with no issues. The pc running the Netgear adapter, will not find my new router. Have plugged in 2 other routers to verify the adapter didn't fail. Have tried the adapter in another pc and it doesn't work with the new router, but does with the old ones. Leads me to believe the new router is having a problem communicating with the old USB adapter. i have been trying to uninstall, re-install the drivers for the adapter, Rebooted the modem, router, and pc multiple times. What has me stumped is that the adapter works with older routers, and the new router communicates with my older laptops with integrated cards.
Any insight would be appreciated.
Thank you!
9 Replies
Upon Further inspection, what i thought was a Netgear USB adapter, is actually an On-Networks USB adapter that shows up in my device manager as a Netgear adapter. That must be why the driver updates from Netgear aren't working for it.
CalebShepard wrote:Upon Further inspection, what i thought was a Netgear USB adapter, is actually an On-Networks USB adapter that shows up in my device manager as a Netgear adapter. That must be why the driver updates from Netgear aren't working for it.
That could sure cause issues.
One thing you can try, is go into the RAX20 and disable the AX broadcast. See if it can see/connect that route.
Some of the older devices can't see the AX broadcast.
If that works, your options are:
1. leave AX disabled (half pointless as thats why you bought an AX router)
2. contact On-networks to see if they have an updated driver that works with AX
3. Replace the USB device
I tried that last night, AX is still off.
I tried to find the drivers online, i guess On-Networks is now gone and owned by Netgear. The netgear drivers, for the same model USB adapter, do not recognize the on-networks adapter. They let me download and install, but at the end of the install, it asks for me to insert the adapter, which it never finds is plugged in.
