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AX2400 STUCK ON PAUSE PLEASE HELP! NO SUPPORT FROM NETGEAR!!!
I briefly paused my router and now my phone is blocked from using the app, ive tried using the website but it seems like netgear took away router control from pc, i need it remotely unpaused which i dont have the option to do and ive found 0 ways to contact support
- Zo I ended up fixing the issue, but the solution is still unknown, netgear has a nighthawk app that gives you access to parental controls, you have the option to enable and disable devices, I temporarily paused the network on the app and was then bricked out from the router, I had to factory reset the router twice before it was able to catch a internet connection, again I have it working now but the option to pause/unpause is broken and bricks the AX2400
8 Replies
- You cannot "pause" a router. You did something else and who knows what...
Try in a browser http://routerlogin.net or http://192.168.1.1
NickM02 wrote:I briefly paused my router and now my phone is blocked from using the app, ive tried using the website but it seems like netgear took away router control from pc, i need it remotely unpaused which i dont have the option to do and ive found 0 ways to contact support
Just a guess, you might have shut the Wi-Fi radios off with the manual switch. The second LED up from the bottom is a combination indicator/switch. Push and hold it for a few seconds then release. The radios should come back on.
Another guess – as microchip8 says, the origin al description doesn't make sense – perhaps NickM02 "paused" a connected device in the Nighthawk app.
We can all keep guessing until we have a description of what actually happened.
- Zo I ended up fixing the issue, but the solution is still unknown, netgear has a nighthawk app that gives you access to parental controls, you have the option to enable and disable devices, I temporarily paused the network on the app and was then bricked out from the router, I had to factory reset the router twice before it was able to catch a internet connection, again I have it working now but the option to pause/unpause is broken and bricks the AX2400
