RN422 PROBLEMA MAIL ALERTAS NO FUNCIONA

Question

Hola,Tengo READYNAS 422 dos bahías, firmware 6.10.5.CONFIGURACION RED IPV4:IP ESTATICA: 192.168.1.169PUERTA DE ENLACE: 192.168.1.1DNS: 8.8.8.8DNS: 8.8.4.4&nbsp;En CONFIGURACION Y ALERTAS, no podemos configurar una dirección de correo nos da error de envío. Hemos configurado varias cuentas&nbsp; con dominio y gmail, estas cuentas funcionan correctamente ya que las tenemos configuradas con READYNAS 102).&nbsp; Nunca funcionó en este cabina RN422.¿Qué puedo hacer para que funcione?Nota.- Hay otro firmware 6.10.8. ¿Alguien lo ha instalado y funciona?

RaoD · Answer

Hola WEBSOFT_JOSE,
&nbsp;
¡Bienvenido de nuevo en la Community NETGEAR!
&nbsp;
Le sugiero que consulte nuestro artículo kb NETGEAR: "ReadyNAS OS 6: E-mail Alert won't work using Gmail for Google Apps account".
&nbsp;
El soporte para este tipo de productos es limitado. Estos dispositivos se consideran EOL (end of life).
&nbsp;
En caso de que no pueda resolver su problema con mi consejo, le sugiero que envíe un correo electrónico a readynassupport@netgear.com. Nuestro departamento de ReadyNAS le proveerá la asistencia más adecuada. 🙂
&nbsp;
Saludos,
&nbsp;
RaonyEquipo de Netgear

WEBSOFT_JOSE · Answer

Buenos días,Hemos borrado la cuenta y vuelta a crear, actualizado ultimo firmware 6.10.8. Hemos configurado cuentas gmail y corporativas y continua sin funcionar.En el registro log,&nbsp; el fichero msmtp.txt dice lo siguiente:"Apr 06 12:41:25 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=354 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as 559886A68B1' exitcode=EX_OKApr 07 09:36:08 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=315 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as CEE186A68F3' exitcode=EX_OKJun 04 10:20:17 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMJun 04 10:20:37 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMJun 04 16:09:29 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=315 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as 959306A6CEB' exitcode=EX_OKJun 04 16:11:03 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=354 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as 987306A6D02' exitcode=EX_OKJun 05 08:51:56 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=315 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as 448CB6A68A0' exitcode=EX_OKJun 06 01:23:11 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=315 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as 38CFB6A2C1B' exitcode=EX_OKJun 06 18:01:34 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=315 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as A33056A28C7' exitcode=EX_OKJul 06 18:34:08 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=315 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as E0B6A6A6984' exitcode=EX_OKJul 06 18:37:01 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=315 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as 7C14C6A6984' exitcode=EX_OKJul 19 18:34:22 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=315 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as A396F6A65AE' exitcode=EX_OKJul 19 18:35:14 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es mailsize=812 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as CCE326A65AE' exitcode=EX_OKJul 30 14:04:19 host=smtp.gmail.com tls=on auth=on user=carlos41066@gmail.com from=carlos41066@gmail.com recipients=carlos41066@gmail.com smtpstatus=535 smtpmsg='535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials d15sm1470722wrn.28 - gsmtp' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMJul 30 14:05:13 host=smtp.gmail.com tls=on auth=on user=carlos41066@gmail.com from=carlos41066@gmail.com recipients=carlos41066@gmail.com smtpstatus=535 smtpmsg='535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials h9sm1482067wrw.38 - gsmtp' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMSep 28 13:26:32 host=mail.elenacoboprocuradora.es tls=off auth=on user=info@elenacoboprocuradora.es from=info@elenacoboprocuradora.es recipients=info@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMSep 28 18:44:02 host=smtp.movistar.es tls=off auth=on user=elenacobo@telefonica.net from=elenacobo@telefonica.net recipients=elenacobo@telefonica.net mailsize=346 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as 4Md2Pt24vbzMmXn' exitcode=EX_OKSep 28 18:46:45 host=smtp.movistar.es tls=off auth=on user=elenacobo@telefonica.net from=elenacobo@telefonica.net recipients=elenacobo@telefonica.net mailsize=860 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as 4Md2T12hw1z12Dl' exitcode=EX_OKOct 04 17:09:39 host=elenacoboprocuradora-es.correoseguro.dinaserver.com tls=on auth=on user=Iinfo@elenacoboprocuradora.es from=Iinfo@elenacoboprocuradora.es recipients=Iinfo@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMOct 04 17:10:19 host=elenacoboprocuradora-es.correoseguro.dinaserver.com tls=on auth=on user=Iinfo@elenacoboprocuradora.es from=Iinfo@elenacoboprocuradora.es recipients=Iinfo@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMOct 04 17:10:57 host=elenacoboprocuradora-es.correoseguro.dinaserver.com tls=on auth=on user=Iinfo@elenacoboprocuradora.es from=Iinfo@elenacoboprocuradora.es recipients=Iinfo@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMOct 04 17:14:33 host=mail.elenacoboprocuradora.es tls=on auth=on user=Iinfo@elenacoboprocuradora.es from=Iinfo@elenacoboprocuradora.es recipients=Iinfo@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMOct 04 17:36:37 host=mail.elenacoboprocuradora.es tls=on auth=on user=Iinfo@elenacoboprocuradora.es from=Iinfo@elenacoboprocuradora.es recipients=Iinfo@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMOct 04 17:37:06 host=mail.elenacoboprocuradora.es tls=off auth=on user=Iinfo@elenacoboprocuradora.es from=Iinfo@elenacoboprocuradora.es recipients=Iinfo@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERMOct 04 17:37:20 host=mail.elenacoboprocuradora.es tls=off auth=on user=Iinfo@elenacoboprocuradora.es from=Iinfo@elenacoboprocuradora.es recipients=Iinfo@elenacoboprocuradora.es smtpstatus=535 smtpmsg='535 5.7.8 Error: authentication failed: UGFzc3dvcmQ6' errormsg='authentication failed (method LOGIN)' exitcode=EX_NOPERM"&nbsp;Este problemas desde siempre lo hemos tenido con este netgear. Si consultan histórico de incidencias continua sin resolverse .Saludos

RaoD · Answer

Hola WEBSOFT_JOSE,
&nbsp;
Gracias por su respuesta.
&nbsp;
Le recomiendo que envíe un correo electrónico a readynassupport@netgear.com. Nuestro departamento de ReadyNAS le ayudará con su problema. 🙂
&nbsp;
Le recuerdo que el soporte para este tipo de productos es limitado. Estos dispositivos se consideran EOL (End of Life).
&nbsp;
Saludos,
&nbsp;
RaonyEquipo NETGEAR

Forum Discussion

RN422 PROBLEMA MAIL ALERTAS NO FUNCIONA

3 Replies