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jgalode's avatar
jgalode
Aspirant
Oct 19, 2016

Drivers AirCard 810S fournit défaillant "Remote NDIS based Internet Sharing Device" sous Windows

  Bonsoir,   Voilà la situation via micro-USB 3.0 en effectuant le branchement sur des PC Windows 7 et 10 pour disposer d'internet par câble pour une meilleur connexion, les PC en question dans le...
Dépannage
Firmware
Fonctionnalités avancées
JustynaW's avatar
JustynaW
NETGEAR Employee Retired
Oct 21, 2016

Bonjour jgalode

 

 

Bienvenue sur le forum Netgear et félicitations pour votre premier message.

 

J’ai effectué le test avec deux PCs Windows 7 : USB 2.0 et 3.0 : tout fonctionne sans problème.

Le pilote installé est le même que le vôtre.

 

Quel type de contrôleur USB utilisez-vous ?

 

 

Bonne journée à vous

 

Justyna

 

Equipe Netgear

  • jgalode's avatar
    jgalode
    Aspirant
    Oct 21, 2016

     

    Bonjour,

     

    Micrologiciel (firmware) de l'équipement aircard 810S :

     

    FW Version :NTG9X40C_11.14.07.00Firmware Build Date :2016/02/23Web App Version :AC810S-1_03.03.103.94Version du chargeur de démarrage :NTG9X40C_11.14.07.00Version du matériel :1.0TRU-Install HS_B4059

     

    Voici le fichier dxdiag 64 bits pour le PC-portable sous Windows 7:

     

    ------------------
    System Information
    ------------------
    Time of this report: 10/21/2016, 10:20:14
    Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160930-0600)
    Language: French (Regional Setting: French)
    System Manufacturer: GIGABYTE
    System Model: P37
    BIOS: BIOS Date: 09/01/15 15:49:51 Ver: 04.06.05
    Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
    Memory: 16384MB RAM
    Available OS Memory: 15538MB RAM
    Page File: 6343MB used, 24729MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

     

    -----------
    USB Devices
    -----------
    + Concentrateur USB racine
    | Vendor/Product ID: 0x8086, 0x8C2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes
    | Driver: usbd.sys, 8/16/2016 22:40:06, 7808 bytes
    | 
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x8008
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes

     

     

    --------------
    System Devices
    --------------
    Name: Intel(R) 8 Series/C220 Series Thermal - 8C24
    Device ID: PCI\VEN_8086&DEV_8C24&SUBSYS_37561458&REV_05\3&11583659&0&FE
    Driver: n/a

    Name: Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor DRAM Controller - 0C04
    Device ID: PCI\VEN_8086&DEV_0C04&SUBSYS_37561458&REV_06\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
    Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_37561458&REV_05\3&11583659&0&FB
    Driver: n/a

    Name: Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
    Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_37561458&REV_06\3&11583659&0&08
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Contrôleur audio haute définition
    Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_37561458&REV_05\3&11583659&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/20/2010 02:43:44, 122368 bytes

    Name: Intel(R) Dual Band Wireless-AC 7260
    Device ID: PCI\VEN_8086&DEV_08B1&SUBSYS_40708086&REV_BB\D8FC93FFFF728ABC00
    Driver: C:\Windows\system32\DRIVERS\Netwsw02.sys, 18.33.0003.0001 (English), 9/21/2016 21:58:51, 3426576 bytes
    Driver: C:\Windows\system32\DRIVERS\Netwfw02.dat, 9/21/2016 21:58:51, 10719648 bytes
    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (French), 7/14/2009 02:07:21, 24576 bytes

    Name: Intel(R) HM87 LPC Controller - 8C4B
    Device ID: PCI\VEN_8086&DEV_8C4B&SUBSYS_37561458&REV_05\3&11583659&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:48:27, 15424 bytes

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16
    Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_37561458&REV_D5\3&11583659&0&E3
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Intel(R) HD Graphics 4600
    Device ID: PCI\VEN_8086&DEV_0416&SUBSYS_37561458&REV_06\3&11583659&0&10
    Driver: n/a

    Name: Intel(R) Management Engine Interface 
    Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_37561458&REV_04\3&11583659&0&B0
    Driver: C:\Windows\system32\DRIVERS\TeeDriverx64.sys, 11.00.0005.1189 (English), 9/21/2016 21:58:07, 181304 bytes
    Driver: C:\Windows\system32\WdfCoInstaller01011.dll, 1.11.9200.16384 (French), 9/21/2016 21:56:56, 1795952 bytes

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #2 - 8C12
    Device ID: PCI\VEN_8086&DEV_8C12&SUBSYS_37561458&REV_D5\3&11583659&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_37561458&REV_0C\01000000684CE00000
    Driver: n/a

    Name: Contrôleur d'hôte extensible Intel(R) USB 3.0
    Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_37561458&REV_05\3&11583659&0&A0
    Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 4.00.0006.0060 (English), 7/26/2016 21:12:27, 816648 bytes

    Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
    Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_37561458&REV_D5\3&11583659&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Realtek PCIE CardReader
    Device ID: PCI\VEN_10EC&DEV_5227&SUBSYS_522710EC&REV_01\00000001004CE00000
    Driver: C:\Windows\system32\DRIVERS\RtsPer.sys, 10.00.10586.21288 (English), 9/21/2016 21:57:26, 777944 bytes
    Driver: C:\Windows\SysWOW64\sda\SDRTCPRM.dll, 1.22.9600.0000 (English), 9/21/2016 21:57:26, 132824 bytes
    Driver: C:\Windows\RtCRU64.exe, 1.11.0000.0000 (English), 9/21/2016 21:57:26, 4330200 bytes
    Driver: C:\Windows\SysWOW64\RsCRIcon.dll, 1.10.0000.0000 (English), 9/21/2016 21:57:26, 9890008 bytes
    Driver: C:\Windows\system32\RtCRX64.dll, 1.11.9600.0000 (Chinese (Simplified)), 9/21/2016 21:57:26, 83160 bytes

    Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
    Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_37561458&REV_05\3&11583659&0&D0
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

    Name: Intel(R) 8 Series Chipset Family SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_8C03&SUBSYS_37561458&REV_05\3&11583659&0&FA
    Driver: C:\Windows\system32\DRIVERS\iaStorA.sys, 14.08.0007.1051 (English), 9/21/2016 21:57:58, 1469952 bytes
    Driver: C:\Windows\system32\DRIVERS\iaStorF.sys, 14.08.0007.1051 (English), 9/21/2016 21:57:58, 31712 bytes

    Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
    Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_37561458&REV_05\3&11583659&0&E8
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

     

     

     

    Et voici sur la tour (UC) sous Windows 7 le fichier dxdiag également:

     

    ------------------
    System Information
    ------------------
    Time of this report: 10/21/2016, 10:24:29
    Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160930-0600)
    Language: French (Regional Setting: French)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: EP43T-UD3L
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM)2 Extreme CPU X9650 @ 3.00GHz (4 CPUs), ~3.6GHz
    Memory: 8192MB RAM
    Available OS Memory: 7422MB RAM
    Page File: 4411MB used, 10431MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

     

    -----------
    USB Devices
    -----------
    + Concentrateur USB racine
    | Vendor/Product ID: 0x8086, 0x3A35
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes
    | Driver: usbd.sys, 8/16/2016 22:40:06, 7808 bytes


    System Devices
    --------------
    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_50061458&REV_00\3&13C0B0C5&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

    Name: Intel(R) ICH10 Family 6 Port SATA AHCI Controller - 3A22
    Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_B0051458&REV_00\3&13C0B0C5&0&FA
    Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 05:33:46, 31104 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (French), 7/14/2009 03:45:46, 48720 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 03:52:21, 24128 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (French), 8/5/2013 04:25:45, 155584 bytes

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D2
    Driver: n/a

    Name: Intel(R) ICH10 LPC Interface Controller - 3A18
    Device ID: PCI\VEN_8086&DEV_3A18&SUBSYS_50011458&REV_00\3&13C0B0C5&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:48:27, 15424 bytes

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&2E680ECD&0&00E5
    Driver: n/a

    Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
    Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E5
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D1
    Driver: n/a

    Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
    Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_50001458&REV_03\3&13C0B0C5&0&08
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
    Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E4
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_50041458&REV_00\3&13C0B0C5&0&D0
    Driver: n/a

    Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
    Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_50001458&REV_03\3&13C0B0C5&0&00
    Driver: n/a

    Name: Contrôleur audio haute définition
    Device ID: PCI\VEN_10DE&DEV_10F1&SUBSYS_61633842&REV_A1\4&2273D500&0&0108
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/20/2010 02:43:44, 122368 bytes

    Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
    Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E3
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_50041458&REV_00\3&13C0B0C5&0&EA
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_90\3&13C0B0C5&0&F0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_50011458&REV_00\3&13C0B0C5&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/20/2010 05:33:50, 184704 bytes

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E9
    Driver: n/a

    Name: JMB368CF Host Controller
    Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_B0001458&REV_00\4&525529E&0&00E4
    Driver: C:\Windows\system32\DRIVERS\jmcf.sys, 1.01.0009.0000 (French), 9/23/2016 14:31:46, 78448 bytes
    Driver: C:\Windows\system32\LexarCF.ico, 9/23/2016 14:31:46, 78088 bytes
    Driver: C:\Windows\SysWOW64\LexarCF.ico, 9/23/2016 14:31:46, 78088 bytes

    Name: Contrôleur audio haute définition
    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_A0021458&REV_00\3&13C0B0C5&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/20/2010 02:43:44, 122368 bytes

    Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_50041458&REV_00\3&13C0B0C5&0&E8
    Driver: n/a

    Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1912&DEV_0014&SUBSYS_00000000&REV_03\4&13F77309&0&00E0
    Driver: C:\Windows\system32\DRIVERS\rusb3xhc.sys, 3.00.0023.0000 (English), 9/23/2016 11:25:29, 230280 bytes
    Driver: C:\Windows\system32\rusb3co2.dll, 3.00.0013.0000 (English), 12/26/2011 09:46:30, 81920 bytes

    Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_50061458&REV_00\3&13C0B0C5&0&D7
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

    Name: Intel(R) ICH10 Family SMBus Controller - 3A30
    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_50011458&REV_00\3&13C0B0C5&0&FB
    Driver: n/a

    Name: D-Link DWA-582 Wireless AC1200 Dual Band PCI Express Adapter #2
    Device ID: PCI\VEN_10EC&DEV_8812&SUBSYS_33051186&REV_01\4&A720DC2&0&00E3
    Driver: C:\Windows\system32\DRIVERS\rtwlane.sys, 2023.30.0301.2016 (English), 9/13/2016 00:14:13, 5036760 bytes
    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (French), 7/14/2009 02:07:21, 24576 bytes

     

     

    • JustynaW's avatar
      JustynaW
      NETGEAR Employee Retired
      Oct 21, 2016

      jgalode

       

      Et si vous branchez l’AirCard au port USB 2.0 vous avez le même souci ?

       

      Essayez de mettre à jour les contrôleurs de pilotes sur votre ordinateur.

       

       

      Bonne journée à vous

       

      Justyna

       

      Equipe Netgear

      • jgalode's avatar
        jgalode
        Aspirant
        Oct 21, 2016

        Bonjour,

         

        oui j'ai le meme soucis que cela soit en usb 2 ou 3, tout est mise à jour réguliérement sur les PC.

         

        Bonne journée