NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

phg74's avatar
phg74
Aspirant
Apr 20, 2018

ReadyNAS Ultra 6 in X-RAID2; SMB crashed with out of memory in Kernel Log

Hello.

 

I have a ReadyNAS Ultra 6 that was in 4.2.15. I upgrade first to 4.2.31 and second to 6.9.3

After the factory reset, I have all my disks OK and the size OK.

Then I launch several command Robocopy to restore all the data but I have some error of connection.

After that, all my shares are not accessible. I look in the FrontView and the SMB is not enabled.

 

I look at the kernel.log file and I have found these errors:

 

kernel: Out of memory: Kill process 3013 (smbd) score 2 or sacrifice child
kernel: Killed process 3013 (smbd) total-vm:341736kB, anon-rss:0kB, file-rss:2748kB
systemd[1]: systemd-journald.service: Failed with result 'signal'.
systemd[1]: smb.service: Main process exited, code=killed, status=9/KILL
systemd[1]: smb.service: Unit entered failed state.
systemd[1]: smb.service: Failed with result 'signal'.

 

Can you help me ?

1 Reply

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    OOM errors mean that there's insufficient memory so services have had to be killed.

    This may suggest that you're trying to run too many services/apps, that there's a memory leak of some kind or that you may benefit from an unsupported memory upgrade using 3rd party memory.

     

    All our x86_64 models that shipped with OS6 shipped at least 2GB RAM. The Ultra 6 shipped with 1GB RAM.

NETGEAR Academy

Améliorez vos compétences avec la Netgear Academy - Formez-vous, certifiez-vous et restez à la pointe de la technologie Netgear !

Rejoignez-nous!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More