NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Chave
Apr 23, 2025Follower
2.4ghz band broadcasting but no internet
This is the second CAX80 I've had that has had this similar issue. The first one i returned and got a new one which then worked fine until about two days ago. The issue is that the 2.4ghz SSID will broadcast but doesn't have internet. The 5ghz will broadcast and connect with internet. The 2.4ghz won't even allow me to connect to it. Now all my devices that require 2.4ghz are disconnected. I've tried pretty much everything I saw on other threads without resolving the issue.
1 Reply
- FURRYe38Guru - Experienced User
What Firmware version is currently loaded?
Are you using Smart Connect?
Is AX mode enabled on the 2.4Ghz network? Try with it disabled?What channels are you using on the radios?
Has a factory reset and setup from scratch using a wired PC and web browser been performed?
Who is your ISP your connecting with?