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dankabra's avatar
dankabra
Follower
Jun 07, 2020

AC1200 C6220 Ethernet works but WIFI doesn't even show up in the possible connections

So I have the AC1200 Wifi Cable Modeum Router, the C6220 Model, and the WiFi isn't working. The Ethernet cable works fine and I have internet when I plug that in, but WiFi is needed for other devices. I went into Device Manager to find the device and try to update the driver but the device doesn't show up under network adapters. This is on Windows 10. All help is appreciated. 

2 Replies

  • antinode's avatar
    antinode
    Guru
    Jun 07, 2020

    > [...] WiFi is needed for other devices. [...]

     

       How many "other devices" did you try?  Is the problem in the
    modem+router or in your Windows 10 system?

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Read.  Look for the LED
    descriptions and "Troubleshoot".  Pay particular attention to the "WiFi
    On/Off button with LED".  Did you press it?  (Further reading might be
    helpful, too.)

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 07, 2020

    Try a factory reset to see if the default Wifi SSID name appears on any of your wifi devices. 

    dankabra wrote:

    So I have the AC1200 Wifi Cable Modeum Router, the C6220 Model, and the WiFi isn't working. The Ethernet cable works fine and I have internet when I plug that in, but WiFi is needed for other devices. I went into Device Manager to find the device and try to update the driver but the device doesn't show up under network adapters. This is on Windows 10. All help is appreciated.