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Forum Discussion
MetalGuitarMax
Feb 11, 2017Aspirant
AC1600 - Not Getting Speeds
Today, I finally had time to get a technician out from my ISP. They ran tests, sent signals, replaced my coax cable to bring it to the most modern cable, tested it at the end and said everything was p...
DarrenM
Feb 13, 2017Sr. NETGEAR Moderator
Hello MetalGuiterMax
You could try to factory reset the unit and see if it will take the download but if its stuck you may need to contact Netgear support if the modem is still under warranty.
DarrenM